Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Brianna Ferrara

Melbourne,VIC

Summary

I am an eager employee who is always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

6
6
years of professional experience

Work History

Patient Administrator

John Fawkner Private Hospital
01.2023 - Current
  • Admitted patients to wards and day procedures
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organisation and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Recorded expenses and maintained accounting records.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Barista

Benny And Me Cafe And Bar
05.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.


Babysitter

Personal Employer
01.2020 - Current
  • Engaged with children on individual basis to build positive relationships.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Planned fun outings and educational activities to keep children entertained.
  • Transported children to and from school, medical appointments and extra-curricular activities.

McDonald's Crew Coach

Madmacs
04.2018 - 05.2022
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

St Columba's College
Essendon, VIC
11.2021

Skills

  • Adaptive and Creative
  • Crew Training
  • Communication
  • Teamwork and Collaboration
  • Compassion and Empathy
  • Cash Register Operation

Accomplishments

  • In 2020, I volunteered with the Edmund Rice Tutoring Foundation, which assisted primary school students in getting the extra assistance they require outside of school hours. It was my responsibility to assist the kids with their schoolwork and make sure they had a positive attitude towards learning. This encouraged me to be flexible and acquire fresh methods that suited every child differently. I was able to broaden my understanding of many cultures and establish new ties with my students.

References

Andrea Cannon

Job Title : Breast Care Nurse Team Leader at St Vincent's Hospital Melbourne

Mobile Number : 0412443678

Email : andrea-cannon@hotmail.com


Sandy Werden 

Job title : Patient admission officer at John Fawkner Private 

Mobile Number : 0402309872

Email: sandy.werden@gmail.com


Timeline

Patient Administrator

John Fawkner Private Hospital
01.2023 - Current

Barista

Benny And Me Cafe And Bar
05.2022 - Current

Babysitter

Personal Employer
01.2020 - Current

McDonald's Crew Coach

Madmacs
04.2018 - 05.2022

High School Diploma -

St Columba's College

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Brianna Ferrara