Brianna Howell

Operations Management including, but not limited to:

• Face to face and phone contact with customers
• Front office procedures, including start and end of day settling
• Banking including cash and eftpos handling
• Training of new staff members and staff management
• Budget management including expense control, stock control and inventory management
• Ability to create and implement policies and procedures
• Ensuring company compliance with local laws, regulations and industry standards
• Full knowledge of RMS 9+ booking system
• Ascertaining customer needs and maintain courteous and friendly relationships with customers
• Cleaning of cabins and amenities
• Park maintenance including basic plumbing, landscaping and general maintenance
• Full capability of ride on mowers and other yard equipment such as whipper snippers, hedgers and pressure cleaners.

• Face to face and phone contact with customers
• Full knowledge of Operate Essensys workspace management software
• Full knowledge of CyTrack Intelligence Systems
• Provide secretarial support to Management
• Invoice processing and handling
• Liaise with Management in regards to policies and procedures.