Brianna Johnson-Cooper
Spreyton,TAS
Summary
Caring Disability Support Worker skilled at working with individuals who need one on one support. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
TassieCare
08.2021 - 12.2021
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Hospitality Worker
Laura Street Shop
11.2017 - 08.2018
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Identified and resolved customer complaints concerning food or lodging.
- Assisted in setting up banquet tables and chairs for seamless events.
Retail Sales Assistant
Ritchies IGA X-Press
04.2013 - 01.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Tertiary Education -
Don Campus
Devonport, TAS11.2016
High School Diploma -
Latrobe High School
Latrobe, TAS12.2014
Skills
- Conflict Resolution
- Companionship and Emotional Support
- Social Justice
- Documentation Skills
- Medication Schedules
- Client Requirements
- Safety Management
- Daily Logs
- Supporting Daily Living Needs
- Housekeeping Skills
- Infection Control Procedures
- Client Transportation
- Legal Compliance
- Team Collaborating
Timeline
Disability Support Worker
TassieCare
08.2021 - 12.2021
Hospitality Worker
Laura Street Shop
11.2017 - 08.2018
Retail Sales Assistant
Ritchies IGA X-Press
04.2013 - 01.2017
Tertiary Education -
Don Campus
High School Diploma -
Latrobe High School
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