Brianna Maslen

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• Operated farm equipment such as tractors and trucks with extreme care and precision.
• Castrated, docked and dehorned animals to improve animal value and increase feeder space.
• Oversaw feeding, watering and health monitoring of stock, prioritizing health and wellness.
• Trained part-time help in livestock care and ranch operations.
• Rotated animals between grazing areas to provide enough access to food.
• Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
• Maintained condition of stock horses used to herd cattle.
• Herded livestock using horses or ranch ATVs.
• Examined animals for signs of sickness and overall herd health.

• Expanded knowledge dealing with complaints
• Stepped up into the room leader position when needed
• Boosted children''s cognitive development with age-appropriate educational games and activities.
• Maintained daily records of children's individual activities, behaviors, meals, and naps.
• Engaged with children individually to encourage physical activity and academic curiosity.
• Assisted in monitoring children''s progress by conducting regular observations and assessments as needed.
• Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
• Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.

• Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
• Stood for 8+ hours with "Stop/Slow" paddle directing traffic.
• Worked with foreman to create effective temporary traffic control schemes.
• Updated signage with correct speeds and delay warnings based on daily conditions.
• Installed and maintained road markings to clearly define lanes and enhance road safety.
• Controlled pedestrian movements to prevent intrusion into work zones.
• Routed traffic around construction sites for worker and driver safety.

• Honed skills in customer interaction, problem solving, providing diverse support for clients
• Thrived in a fast paced environment, managing customer inquiries and resolving issues with a focus on creating positive experiences
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Investigated and resolved accounting, service and delivery concerns.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Maintained up-to-date knowledge of product and service changes.

• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Reported defective products or machinery to supervisor.
• Worked fast to complete tasks and meet daily deadlines.
• Followed instructions and procedures to complete assigned tasks.
• Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
• Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
• Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.