Brianna Mitchell

Ramsay Health Care is people caring for people.

Theatre Secretary Role Included;

• Data Entering patient surgery information.
• Liaising with clinical staff regarding emergency surgeries and notifying the appropriate staff.
• Liaising with surgeons regarding emergency surgery add ons.
• Liaising with Medical Reps regarding surgeons Theatre case times.
• Booking emergency surgeries for patients.
• Liaising with family members regarding the status of a patient.
• Following missing patient paperwork for patient electronic files.
• Scanning patient documents.
• Liaising with surgeons rooms regarding missing MBS item numbers.
• Auditing patient billings.
• liaising with CSSD regarding patient equipment.

Perioperative Secretary reliever

Sept 2024 & July 2024

Role Included:

• Infection Control Minutes.
• Queensland Radiology minutes.
• Manager Meeting Minutes.
• Liaising with Nurse Unit Managers regarding schedules and staffing.
• Liaising with the Clinical Director of services regarding meeting minutes and meetings.
• Helping manage the Clinical Director of services calender.
• Helping staff with Flexible Work Arrangements.
• Sign on Sheets.
• Assisting in Administration Staff rosters.
• Managing staffing for administrative staff.
• Scheduling interview's with management.
• Perioperative Waitlist for new Surgeons.

Secretary to Prof. Terry Coyne who is one of Australia's lead Deep Brain Surgeon (DBS) and Tumour Surgeon. My Role included;

• Maintained electronic filing systems and categorized documents.
• Provided clerical support to Prof Coyne by copying, faxing, and filing documents.
• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Registered new patients in electronic medical records prior to appointment scheduling.
• Scheduled Patient Procedures including admission times and fasting instructions.
• Patient Quotes.
• Billing to health funds, MBS and DVA.
• Account Debtors.
• Workover Reports.
• Medi-co Legal Reports.
• Patient Travel.
• Communicating with surgeons and doctors regarding patients medical treatments.

Mater is a public leading hospital for exceptional people and exceptional care. Mater is solely focused on compassion, dignity and Mercy.

Company role Senior Administrative Assistant which included;

• Kept files and patient records in systems such as MS SharePoint, EXCEL and IPM.
• Clinic Preparation for Registrars and VMO's.
• Clinic Finalisation.
• Booking New patient appointment
• Booking recall and return patient appointments.
• Liaising with Registrars and VMOS after Referrals had been triaged.
• Waitlisting Appointments.
• Patient inquiries.

Front of house Reception for the following Specialty Clinics:

• Dermatology
• Diabetics & Endocrinology
• Plastics
• Maxillofacial
• General Medical Clinic
• Infectious Diseases Clinic
• Call Centre
• ENT