Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Nguyen

Leppington,New South Wales

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Chatime Bubble Tea
08.2023 - Current
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Crew Member

McDonald's
02.2022 - 08.2022
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

Robert Townson High School
Raby, NSW
09.2025

Skills

  • Cash Register Operations
  • Order Preparation
  • Coordinating Orders
  • Customer Retention
  • Hospitality and Professionalism
  • Smoothie making
  • Reliable and Dependable
  • Cash Register Operation
  • Safe Food Handling
  • Flexible Schedule

Timeline

Barista

Chatime Bubble Tea
08.2023 - Current

Crew Member

McDonald's
02.2022 - 08.2022

Robert Townson High School

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Brianna Nguyen