Summary
Overview
Work History
Skills
Timeline
Generic

Brianna Robbins

Sydney,NSW

Summary

Motivated and passionate hard worker with 11+ years in customer service and 5+ years in the construction industry. I am committed to delivering high quality services and enhancing customer and client satisfaction.

I am a hard worker when under pressure and I work extremely well along side others. I always push myself to achieve what I want.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

KFC

In this role I performed many duties such as, communicating with costumers to ensure complete satisfaction, maintaining a safe and clean restaurant and in my spare time restocking shelf’s and fridges. I resolved customer complaints successfully ensuring high service quality. I worked well in high-stress situations, maintaining professionalism under pressure while resolving disputes or conflicts.

Traffic Controller

Roadworx
01.2025 - Current

In this role I coordinated traffic flow to ensure safety and efficiency at construction sites and on main roads. I Implemented safety protocols to reduce accidents and improve site safety and security. I also conducted daily checks of signage. Use of communication via hand signals and two way radios.

Traffic Controller

Roosters
01.2022 - 12.2024

In this role I monitored road conditions and communicated updates to crew members to assist drivers in the right direction.

I set up and pack up sites using signs.

Use of communication using two way radios.

Use of a two way stop/slow bat to assist cars in the correct direction and to ensure safety at all times.

Restaurant Manager

Noodle Paradise
Sydney, NSW
10.2014 - 01.2022

In this role I managed many duties such as supervising daily tasks to ensure efficient service and customer satisfaction.

I trained staff on customer service skills and menu knowledge. I also communicated with kitchen staff to ensure the food preparation was correct.

I counted the cash registers at the end of every shift and cleaned and restocked shelf’s for the following day.

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Communication
  • Relationship building
  • Problem solving
  • Teamwork
  • Time management
  • Leadership

Timeline

Traffic Controller

Roadworx
01.2025 - Current

Traffic Controller

Roosters
01.2022 - 12.2024

Restaurant Manager

Noodle Paradise
10.2014 - 01.2022

Customer Service Representative

KFC
Brianna Robbins