Brianna Sullivan
Kempsey,NSW
Summary
Dynamic and detail-oriented professional with extensive experience in cleaning and management roles, including as Assistant Store Manager at KFC. Proven expertise in eco-friendly cleaning and inventory management, complemented by strong organizational and problem-solving skills. Committed to maintaining high standards of cleanliness and ensuring client satisfaction through customized service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
House Cleaner
Self employed
Kempsey
01.2025 - Current
- Cleaned residential properties using eco-friendly cleaning products and techniques.
- Organized cleaning supplies and equipment for efficient workflow during each job.
- Developed customized cleaning plans based on client preferences and home conditions.
- Maintained high standards of cleanliness in homes, ensuring client satisfaction.
Assistant Store Manager
KFC
Kempsey
01.2007 - Current
- Assisted in managing daily operations and staff scheduling.
- Trained and mentored new team members on company standards.
- Ensured compliance with health and safety regulations during shifts.
- Monitored inventory levels and coordinated supply orders as needed.
- Handled customer inquiries and resolved complaints effectively.
- Implemented promotional campaigns to enhance customer engagement.
- Conducted performance evaluations for team members regularly.
- Collaborated with management to improve operational processes and efficiency.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Handled scheduling for store shifts to achieve adequate staffing.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Shift Manager
Red rooster
Kempsey
01.2014 - 11.2015
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new employees on procedures and safety protocols.
Motel Cleaner
Various motels
Kempsey
01.2012 - 01.2015
- Cleaned guest rooms thoroughly using approved cleaning products and techniques.
- Maintained cleanliness of common areas, including lobbies and hallways.
- Replenished supplies such as towels, toiletries, and paper products daily.
- Identified maintenance issues and reported them to the appropriate personnel.
- Ensured compliance with health and safety standards throughout the motel.
- Checked air conditioning units to ensure proper functioning.
- Disinfected surfaces using appropriate chemicals in accordance with established procedures.
- Transported dirty linen from the rooms to laundry area for cleaning.
- Stocked bathroom supplies such as towels, toilet paper and soap.
- Adhered strictly to safety guidelines when handling potentially dangerous equipment or chemicals used during cleaning processes.
Cleaner
Point plumbing
Kempsey
01.2009 - 01.2011
- Maintained cleanliness in offices and facilities at Point Plumbing.
- Managed waste disposal and recycling processes effectively.
- Operated cleaning equipment and tools safely and efficiently.
Education
Melville High School
Kemspey Skills
- Eco-friendly cleaning
- Customized cleaning plans
- Inventory management
- Health and safety compliance
- Attention to detail
- Time management
- Problem solving
- Organizational skills
Certification
- Food safety certificate
- Current first aid
References
References available upon request.
Timeline
House Cleaner
Self employed
01.2025 - Current
Shift Manager
Red rooster
01.2014 - 11.2015
Motel Cleaner
Various motels
01.2012 - 01.2015
Cleaner
Point plumbing
01.2009 - 01.2011
Assistant Store Manager
KFC
01.2007 - Current
Melville High School