Summary
Overview
Work History
Education
Skills
References
Timeline
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Brianna Wilson

Springwood,QLD

Summary

Developed strong communication and problem-solving abilities in fast-paced service environments. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Facility Cleaner

The Star Entertainment Group
08.2024 - Current
  • Assisted in maintaining cleanliness within a luxury casino/hotel operation.
  • Responded to customer requests for products, services, and company information.
  • Fostered positive relationships with colleagues and facility occupants through respectful communication and cooperation during shared tasks.

Air Services Operator

Cabin Services Australia
06.2022 - 05.2024
  • Company Overview: Cleaned and maintained aircraft interiors for some of the largest domestic and international airlines (Virgin Australia, Jetstar, Singapore Airlines, ETC.)
  • Cleaned and maintained aircraft interiors for some of the largest domestic and international airlines (Virgin Australia, Jetstar, Singapore Airlines, ETC.)
  • Undertook packing and replenishing of Jetstar and Virgin Australia's aircraft stock under strict deadlines in a warehouse environment
  • Followed and adhered to thorough instruction in order to remain on schedule
  • Assisted in managing teams and assigning jobs
  • Cleaned and maintained aircraft interiors for some of the largest domestic and international airlines (Virgin Australia, Jetstar, Singapore Airlines, ETC.)

Education

Certificate II - Animal Studies

TAFE SA
Adelaide, SA
11.2023

Partial Certificate III - Hospitality

Salford College
Adelaide, SA
07.2019

Skills

  • Ability to work under pressure
  • Strong communication
  • Problem-solving
  • Cleaning and sanitizing
  • Hazardous material handling
  • Ability To Multitask
  • Customer Service

References

  • Reinel Evaristo, Leading Hand at Cabin Services Australia, reinelevaristo@gmail.com, 0412 247 156
  • Lex Blake, Personal Reference, lex@hauntd.net, 0435 414 500

Timeline

Facility Cleaner

The Star Entertainment Group
08.2024 - Current

Air Services Operator

Cabin Services Australia
06.2022 - 05.2024

Partial Certificate III - Hospitality

Salford College

Certificate II - Animal Studies

TAFE SA

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Brianna Wilson