Briarna Sorbello
12 Caithness Crescent, Winston Hills,Nsw
Summary
I always insure I carry out my role to high standards while also supporting other members of the team. In addition to being a strong team worker, I have excellent people skills, I am self-motivated, I will always continue to improve and challenge myself whilst working in this team. I am a hard-working, professional and committed employee who feels most comfortable in a role whereby pressure is very much part of a everyday working life. I have applied for this position because I feel strongly that I have the necessary skills, qualities and attributes to not only carry duties to high standards, but to also help your organization move forward positively through determination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Nanny
Private Client
Leichardt, Nsw
04.2022 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Played games, worked on puzzles and read books to young children.
- Organized different types of activities to enhance physical and intellectual development.
- Drove children to dance, cheer and sports practices.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted children with homework assignments and special projects across different subjects.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
Construction Worker
Aya Contructions
, Nsw
12.2021 - 10.2022
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Directed traffic away from hazardous locations to protect team members and general public.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
- Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
Early Childhood Education Teacher/ Room Leader
Little Angels Early Learning Centre
Baulkham Hills, NSW
01.2018 - 08.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Enhanced [Number]-year-old students understanding of rules, safety and behavioural guidelines and disciplinary protocols by redesigning and simplifying them.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Addressed behavioural and learning issues with parents and daycare management.
Food Runner
Hooters
Rosehill, NSW
06.2017 - 09.2017
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Organized and replenished supplies at food stations to optimize team performance.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Waitress /Bartender
Armani Restaurant
Parramatta, NSW
04.2017 - 05.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Customer Service Assistant
McDonald's Restaurant
Seven Hills, NSW
08.2016 - 04.2017
- Submitted completed orders quickly to maximize delivery efficiency.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Completed table resets by wiping down surfaces and refilling condiments.
- Organized and replenished supplies at food stations to optimize team performance.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Customer Service Assistant
Berry Bliss
Winston Hills, Nsw
09.2014 - 10.2015
- Described product highlights and benefits to help guide purchasing decisions.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Education
High School Diploma -
Model Farms High School
Baulkham Hills, NSW12.2017
Skills
- Arts and Crafts
- Praise and Encouragement
- Parent Interaction
- First Aid
- Educational Activities
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Team Meetings
Certification
First Aid Certificate
Certificate 3 Early Childcare Teacher
Certificate Covid Safety
Certificate of Participation Introduction to Hair and Beauty
Timeline
Family Nanny
Private Client
04.2022 - Current
Construction Worker
Aya Contructions
12.2021 - 10.2022
Early Childhood Education Teacher/ Room Leader
Little Angels Early Learning Centre
01.2018 - 08.2021
Food Runner
Hooters
06.2017 - 09.2017
Waitress /Bartender
Armani Restaurant
04.2017 - 05.2017
Customer Service Assistant
McDonald's Restaurant
08.2016 - 04.2017
Customer Service Assistant
Berry Bliss
09.2014 - 10.2015
High School Diploma -
Model Farms High School
Similar Profiles
Alani BrooksAlani Brooks
In-Home Nanny at Private ClientIn-Home Nanny at Private Client
Claire OettingerClaire Oettinger
Gardening Assistant at Private ClientGardening Assistant at Private Client
Ana SilverioAna Silverio
Home Health Aide at Private ClientHome Health Aide at Private Client