Bridget Arthur
Townsville
Summary
I'm a motivated, 19-year-old seeking casual/partime employment. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. I am available for immediate start.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
First Choice Liqour Market
05.2024 - 03.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Assisted customers with prompt and polite support in-person and via telephone.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cafe Assistant
Squeeze Me Townsville
06.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
Dog Groomer
Hounddog Hairdressing Townsville
05.2023 - 03.2024
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair and matting.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Assistant Dog Groomer
Gorgeous Grooming
02.2022 - 05.2023
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Handled difficult pets with patience and compassion, earning trust from both pets and their owners over time.
- Collaborated with other team members to identify areas of improvement in the grooming process, implementing changes for better results.
- Supported senior groomers during high-demand periods, contributing to timely completion of all scheduled appointments.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
- Participated in ongoing education opportunities to stay current on industry trends, techniques, and products for optimal pet care.
Retail Assistant
Dollars And Sense
09.2021 - 02.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Junior Office Assistant
Wizard Of Ads Australia PTY LTD
01.2020 - 03.2024
- Purchased and maintained office supplies.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a clean, organized workspace that facilitated efficient work habits among team members.
- Handled sensitive customer inquiries professionally while adhering to company policies regarding confidentiality concerns.
- Assisted team members with various tasks, streamlining the workflow and increasing overall productivity.
- Assisting in producing quality voice overs, photo shoots and client satisfaction.
Education
Primary And Middle School Education -
Southern Cross Catholic College Annandale
Townsville 2020
High School Education -
Tec-NQ
Douglas Townsville, QLD2021
Skills
- Patience and Empathy
- Time Management Capabilities
- Cash Handling Accuracy
- POS Systems
- Customer Service
- Reliable and Responsible
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Cleanliness Maintenance
- Product presentation
- Handling Complaints
- Safe Food Handling
- Packaging and Labelling
- Strong multitasking
- Responsible Alcohol Service
- Professional Appearance
- Safety awareness
- Canine Behaviour Knowledge
- Social Media Knowledge
- Reliability and punctuality
- Continuous learning attitude
- Work prioritization
- Supply unloading and storage
- Organizational skills
- Housekeeping duties
Certification
- Dog Care and Training, Career House - 2023
- Blue Card, Queensland Government - 2023
- Responsible Service of Alcohol: RSA, CTA Training Specialists - 2024
Timeline
Retail Assistant
First Choice Liqour Market
05.2024 - 03.2025
Cafe Assistant
Squeeze Me Townsville
06.2023 - 01.2024
Dog Groomer
Hounddog Hairdressing Townsville
05.2023 - 03.2024
Assistant Dog Groomer
Gorgeous Grooming
02.2022 - 05.2023
Retail Assistant
Dollars And Sense
09.2021 - 02.2022
Junior Office Assistant
Wizard Of Ads Australia PTY LTD
01.2020 - 03.2024
Primary And Middle School Education -
Southern Cross Catholic College Annandale
High School Education -
Tec-NQ
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