Bridget Henthorn
Melbourne,VIC
Summary
Hardworking and reliable Education Support Officer with two years experience in customer service and administration roles. Strong work ethic and friendly demeanor. Committed to providing outstanding administrative support and creating a positive customer service experience to all staff, students and visitors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Education Support Officer
St Catherine of Siena Primary School
Melton West, VIC
01.2024 - Current
- Provided administrative support to teachers, staff and students in a school environment.
- Organised student records and maintained accurate filing systems.
- Developed communication strategies between teachers, administrators, parents and guardians and external agencies.
- Provided additional support to students who require it such as those with special educational needs or disabilities.
- Answered phone calls and emails from parents, guardians and other stakeholders.
- Supported teachers during classroom instruction by helping to maintain order among students.
Swimming Teacher
Paul Sadler Swimland
Melton, VIC
06.2022 - 02.2024
- Provided swimming instruction to students of all ages and abilities.
- Organized and managed swim classes, ensuring safety of participants at all times.
- Parent child program teacher. Providing classes for parents and their babies.
- Gained 700 + hours teaching experience.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Obtained customer service experience, attending to enquiries from parents and families.
- Mentor to new staff, supporting their training and supervising their practical sessions.
Volunteer
Starlight Children's Foundation, The Royal Children's Hospital Melbourne
Parkville, VIC
07.2023 - 07.2023
- Welcomed children and families into the Starlight Express Room at The Royal Children's Hospital Melbourne.
- Supported the interests of children and their families, participating in games, art, and music.
- Collaborated with other volunteers to create a positive work environment.
Basketball Coach
Wolfpack Basketball Club
Melton, VIC
01.2021 - 12.2021
- Under 14's boys junior domestic basketball coach.
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
- Motivated players to reach their maximum potential through positive reinforcement techniques.
Education
High School Diploma -
St Francis Catholic College
Melton, VIC10-2022
Certificate III in Aquatics And Recreation -
Swim Coaches And Teachers Australia
10-2022
Skills
- Education support
- School Administration
- Proficient in computer software applications
- Strong organization
- Attention to Detail
- Adaptability and Flexibility
- Excellent Communication
- Time Management
- Customer service and support
- Friendly and Enthusiastic
Accomplishments
- 5 star Google review, Paul Sadler Swimland Melton (June 2023).
- "Bridget is a wonderful swimming instructor".
- Courage award, Paul Sadler Swimland Melton (July 2023).
- "For showing initiative to ask questions, approach your role in a new way and take the risk to share your ideas with the team at Paul Sadler Swimland".
Certification
- Victorian driver's license
- Working with Children check
- Police check
- First aid certificate
- Provide CPR certificate
References
Caitlin Armstrong
Paul Sadler Swimland Melton Manager
caitlin.armstrong@paulsadlerswimland.com
0433 673 498
Jacqui Cochrane
High School Teacher
jacqui.slattery@education.vic.gov.au
0422 012 770
Timeline
Education Support Officer
St Catherine of Siena Primary School
01.2024 - Current
Volunteer
Starlight Children's Foundation, The Royal Children's Hospital Melbourne
07.2023 - 07.2023
Swimming Teacher
Paul Sadler Swimland
06.2022 - 02.2024
Basketball Coach
Wolfpack Basketball Club
01.2021 - 12.2021
High School Diploma -
St Francis Catholic College
Certificate III in Aquatics And Recreation -
Swim Coaches And Teachers Australia
- Victorian driver's license
- Working with Children check
- Police check
- First aid certificate
- Provide CPR certificate
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