Enhanced patient care by implementing evidence-based nursing practices and protocols.
Reduced hospital readmissions by providing thorough discharge education and follow-up support to patients.
Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
Streamlined workflow processes, improving overall efficiency within the unit.
Mentored new nursing staff, fostering professional growth and team building within the unit.
Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
Relief Pool Director of Nursing Facility Manager
Darling Downs Health
01.2023 - 01.2025
Developed strong relationships with community organizations, promoting the pool as a valuable resource for local residents.
Implemented budget control measures to reduce operational costs without compromising service quality or safety standards.
Fostered a positive environment by addressing member concerns promptly and professionally, leading to high retention rates among patrons.
Oversaw daily operations including staffing, scheduling, programming, and financial management, maintaining smooth operation of the facility at all times.
Supported risk management efforts by conducting regular safety audits and addressing any identified hazards in a timely manner.
Practice Nurse
Inglewood Medical Centre
11.2018 - 01.2022
Improved patient satisfaction by providing comprehensive health education and promoting preventive care.
Enhanced clinic efficiency by implementing streamlined documentation practices and routine assessments.
Delivered high-quality patient care with strong attention to detail in administering medications, treatments, and wound care.
Reduced waiting times for patients, conducting triage assessments and prioritizing cases based on urgency.
Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
Clinical Nurse Community
Darling Downs Health
09.2015 - 09.2019
Enhanced patient care by implementing evidence-based nursing practices and protocols.
Reduced hospital readmissions by providing thorough discharge education and follow-up support to patients.
Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
Streamlined workflow processes, improving overall efficiency within the unit.
Mentored new nursing staff, fostering professional growth and team building within the unit.
Educated patients and families to increase understanding of condition and best ways to manage.
Administered medications and treatments to manage patient's condition.
Utilized evidence-based practice to assess and provide care for patients.
Provided wound care to promote healing and prevent infection.
Served as a clinical resource to staff, patients and families.
Registered Nurse
Millmerran MPHS
01.1989 - 09.2019
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Provided direct patient care, stabilized patients, and determined next course of action.
Managed care from admission to discharge.
Clinical Care Coordinator
Millmerran Centenary Retirement Village
03.1988 - 09.2015
Streamlined communication between multidisciplinary healthcare teams for improved patient outcomes and satisfaction.
Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
Facilitated timely access to appropriate healthcare services by assessing patient needs and coordinating referrals to specialists.
Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
Improved efficiency in case management tasks through the implementation of evidence-based best practices and standardized procedures.
Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
Assisted in the development of protocols for complex case management, leading to improved outcomes for high-risk patient populations.
Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.
Assisted in developing and implementing staff training programs, promoting a culture of continuous learning and professional development among clinical team members.
Coordinated, monitored, assigned, and documented patient and clinical care activities.
Built strong relationships with patients and families for optimized care satisfaction.
Upheld quality assurance procedures to maintain patient safety and satisfaction.
Education
No Degree - Immunisation Endorsement
Cunningham Centre
Toowoomba
04.2019
No Degree - Certificate IV in Front Line Management
Lasa
Brisbane
01.2012
No Degree - Registered General Nurse
Princess Alexandra Hospital
Brisbane
08.1985
Skills
Disease Prevention
Patient Examination
Infection Control
Medication Administration
Phlebotomy
Quality Assurance
Vital Signs Documentation
Team Supervision
Care Planning
Conflict Resolution
Pain Management
Quality Improvement
End-of-Life Care
Timeline
Relief Pool Director of Nursing Facility Manager
Darling Downs Health
01.2023 - 01.2025
Community Health Clinical Nurse
Jandowae MPHS
09.2019 - Current
Practice Nurse
Inglewood Medical Centre
11.2018 - 01.2022
Clinical Nurse Community
Darling Downs Health
09.2015 - 09.2019
Registered Nurse
Millmerran MPHS
01.1989 - 09.2019
Clinical Care Coordinator
Millmerran Centenary Retirement Village
03.1988 - 09.2015
No Degree - Immunisation Endorsement
Cunningham Centre
No Degree - Certificate IV in Front Line Management