Bridget McManus
2/6 Stirrat Street Coorparoo,QLD
Summary
Motivated university student studying Property Economics majoring in Finance and Economics at QUT. Years of experience in customer service roles, combined with exceptional communication skills, providing a welcoming environment, driving customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Research and Development Assistant
Majans
05.2023 - Current
- Responding and resolving customer complaints.
- Utilise advanced analytical software to analyse data sets.
- Developed research protocols and procedures to produce accurate results.
- Conducted tests on equipment and instruments for quality.
Waitress
Maude
04.2021 - 05.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
Food Runner
Suncorp Stadium
11.2020 - 12.2021
- Maintained speed of service for food orders while minimising errors and complaints.
- Delivered correct food items to corporate boxes according to order documentation.
- Quickly delivered items to customers to minimise wait times.
Checkout Operator
Woolworths
01.2020 - 04.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Education
Property Economics - Majoring in Finance And Economics
Queensland University of Technology
Brisbane, QLD11.2025
Graduated -
Loreto College
Coorparoo11.2022
Skills
- Confident - upholding excellent communication and customer service skills while creating an inviting and comfortable environment for both customers and staff members
- Commitment - upholding the standards and values of the workplace while implementing learning and constant improvement as well as a strong work ethic
- Respect - for both clients and employees; creating a welcoming environment that embraces diversity; and building positive relationships In addition, thriving in an environment where integrity, fairness, professionalism, teamwork, and trust are standard
- Patience - the ability to operate effectively under pressure in stressful circumstances while showing patience with the needs of customers and providing them with relevant information
- Communication - being an active listener while maintaining a welcoming and comfortable atmosphere with coworkers and clients
- Time management - ability to complete tasks quickly and multitasking Staying organised by setting goals to ensure tasks get done
Age
29/08/2004 (19 years old)
Timeline
Research and Development Assistant
Majans
05.2023 - Current
Waitress
Maude
04.2021 - 05.2023
Food Runner
Suncorp Stadium
11.2020 - 12.2021
Checkout Operator
Woolworths
01.2020 - 04.2021
Property Economics - Majoring in Finance And Economics
Queensland University of Technology
Graduated -
Loreto College
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