Driven, resourceful professional known for expertly leading operations, human resources, and financial services functions to deliver top-tier results. Proven capacity for administering and executing complex projects with exceptional ability to meet deadlines and exceed goals. Keen talent for managing all aspects of operational and team development to ensure the cultivation of world-class organisational cultures. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Accountant | HR & Commercial Officer
Commit Works
Fortitude Valley, QLD
01.2021 - Current
Managed core human resource and finance projects, such as: implementation of a human resource information system; creation and enactment of various HR processes for recruitment, onboarding, offboarding, performance management, etc; designed and implemented business operational and finance templates for processes to increase efficiency and quality of workflows
Built and implemented HR & Finance processes, successfully managing accounts and payroll to enable informed financial decision making at the leadership level
Oversaw performance management all staff, steering team in the accurate preparation of BAS and tax documents as well as the development of budgets and forecasts
Designed and implemented strategic management systems, policies, and procedures to build standardisation and cohesion across all operations
Produced accurate office files, updated spreadsheets, and crafted quarterly presentations to support executives and boost team efficiency
Managed multiple delegated email accounts over HR, finance, and business operational functions
Financial audit – laisse with auditors | statutory accounts – turn into project
Ongoing extensive cash flow forecasts up to 24m to understand the business requirements and communicate them to the board accordingly
Prepare monthly financial reports covering balance sheet, profit and loss, internal management reports and cashflow statements
Complete monthly accruals and journals, register fixed assets and depreciation schedules
Completed client Business Activity Statements (BAS), including GST, PAYG Withholding, PAYG Instalment Calculations, and Checks; designed internal procedures and standards to ensure streamlined BAS preparation and completion across the team.
Operations Manager | Accountant | CEO Executive Assistant
Laing Accounting & Business Solutions
Brendale
01.2019 - 01.2021
Lead efficient, streamlined business functions, driving a dynamic team in the management and execution of all business functions, from recruitment and engagement to performance planning
Govern tax and financial processes, ensuring compliance with regulatory standards and legal requirements
Strengthen client, stakeholder, and employee relationships, building trust through communication and liaison
Completed client Business Activity Statements (BAS), including GST, PAYG Withholding, PAYG Instalment Calculations, and Checks; designed internal procedures and standards to ensure streamlined BAS preparation and completion across the team
Prepare monthly and quarterly consolidated management reports
Ensured comprehensive organisational adherence to health, safety, behaviour, and management policies, building an internal culture of awareness and compliance
Transformed recruitment practises, shaping new, custom recruitment, engagement, talent management, and communication approaches to strengthen the organisation and workforce culture
Raised measurable employee performance rates 20% with the development of a tailored performance management system, enabling leadership to uncover under-performers and motivate employees
Facilitated a seamless transition to remote-work under COVID-19, leading a team of 15 across the country to maintain positive employment cultures during the major upheaval
Embrace business projects for M&A modelling, reporting and presenting business cases
Business merge project
HR system & PM implementation projects
Business sale project
General management of company and teams to ensure work is delivered
Managed CEO itinerary and calendar appointments, streamlining scheduling processes
Operations Manager | CTO Executive Assistant
Secure IT Australia
01.2017 - 01.2021
Governed core operational processes, overseeing payroll, accounts receivable and payable, quality management, and staff management, to ensure the smooth and efficient function of business functions
Empowered dynamic business process execution and maintenance, successfully managing accounts and payroll to enable informed financial decision making at the leadership level
Oversaw performance management for financial staff, steering team in the accurate preparation of BAS and tax documents as well as the development of budgets and forecasts
Designed and implemented strategic management systems, policies, and procedures to build standardisation and cohesion across all operations
Liaised with clients, technicians, and sales team to better understand client needs and recommend appropriate solutions
Managed CTO itinerary and calendar appointments, streamlining scheduling processes
Team Leader | Cashier
The Reject Shop
Fostered a positive, dedicated team culture, coaching and mentoring staff to ensure the development of critical skillsets and capabilities
Managed employment-related operations, overseeing payroll, performance management, and training, enabling staff to deliver top-tier customer service and experiences
Managed stock levels, governing inventory to ensure optimal levels aligned to demands
Served as the primary escalation point for all customer issues and conflicts, rapidly resolving key challenges to maintain positive customer relations
Controlled banking, payroll, and timesheets, enabling timely payments for all employees.
Learning Facilitator
Griffith University
For PASS Program
Headed student experience management, partnering across student groups and University staff to shape and facilitate impactful learning activities
Facilitating the training sessions in relation to economics, data analysis, accounting, and business law
Prepared and delivered promotional materials to student groups of more than 400+, capturing engagement and interest in key events and programs
Steered email and social media marketing, preparing, and distributing captivating collateral
Designed custom training materials and facilitated multiple sessions per day of 40+ students.
Education
Bachelor of Business - Human Resource Management & Accounting
Griffith University
01.2017 - 01.2019
Diploma of Business - undefined
Xero Advisor & Payroll Certifications
Certificate III in Media
Certificate II in Workplace Practises
Queensland Certificate of Education
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Skills
Operations Managementundefined
Timeline
Assistant Accountant | HR & Commercial Officer
Commit Works
01.2021 - Current
Operations Manager | Accountant | CEO Executive Assistant
Laing Accounting & Business Solutions
01.2019 - 01.2021
Bachelor of Business - Human Resource Management & Accounting
Griffith University
01.2017 - 01.2019
Operations Manager | CTO Executive Assistant
Secure IT Australia
01.2017 - 01.2021
Team Leader | Cashier
The Reject Shop
Learning Facilitator
Griffith University
Diploma of Business - undefined
Xero Advisor & Payroll Certifications
Certificate III in Media
Certificate II in Workplace Practises
Queensland Certificate of Education
Page 1 | 2 - undefined