Bridget Scoggin

• Resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
• Answering phone calls, taking orders and giving directions.
• Developing a strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintaining records of customer interactions, ensuring proper follow-up and resolution of issues.
• Also working in the meat processing factory, cutting, sorting, trimming and mincing meat.
• Packing meat in bags, weighing, cryovacking and labelling them.
• Cleaning work surfaces to avoid contamination and following health and safety regulations.

• Actively feeding, watering, mucking stables and grooming horses in a timely manner.
• Assisting with Vet work daily, handling medications, drawing needles, wrapping injuries.
• Working flexible hours across the week, nights and weekends when necessary.
• Prioritising safety precautions and confidently addressing hazards when using quad bikes in daily tasks.

Scone Cup Weekend- VIP Tent (Two weekends)

• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Bussed and Cleared tables throughout peak hours of the evening.
• Actively followed Food, Health and safety requirements.
• Inspected dishes and utensils throughout the night to ensure cleanliness.