Bridget Sinnamon
Melbourne,VIC
Summary
Dedicated university student with years of experience in hospitality and customer service. Skilled in fast-paced café environments, excelling in customer interactions and team collaboration. Delivers exceptional service by effectively managing orders and transactions while fostering welcoming experiences for customers.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Residential Advisor
Mannix College
02.2026 - Current
- Coordinated events to foster a welcoming, inclusive college environment.
- Provide ongoing pastoral support for students living at the college
- Delivered ongoing pastoral support to enhance student well-being and community engagement.
- Managed reception desk operations by greeting visitors and answering inquiries.
- Provided after-hours pastoral care by responding to student needs via duty phone.
Babysitter
Private Babysitting
01.2022 - 01.2026
- Cared for children of various ages in home environment, fostering development and well-being
- Coordinated school pick-up and drop-off, meal preparation, and daily routines to support children's schedules
- Established safe, positive, and engaging environment for children, promoting learning and creativity
Customer Service Representative
Scene to Believe Santa Set
01.2025 - 01.2025
- Welcomed and assisted families, ensuring positive experiences in busy customer-facing environments
- Operated POS systems, accurately processing transactions for seamless customer service
- Provided assistance to customers by addressing their inquiries in a friendly manner
Onsite Matron & Gap Assistant
Papplewick School, England
01.2024 - 01.2024
- Provided support to students in boarding school, fostering a safe and inclusive environment
- Collaborated with staff, students, and families to enhance student well-being and academic success
- Exhibited responsibility in managing tasks and supporting team members, adaptability and strong communication skills
Customer Service Assistant
Shopping Centre Reception
01.2023 - 01.2023
- Answered phone calls and managed customer requests
- Answered phone calls, addressing customer requests promptly
- Processed parking validations and handled administrative tasks efficiently
Café All rounder / Waitress
Little Sparrow Café
01.2021 - 01.2023
- Delivered friendly customer service, enhancing customer experience in a busy café environment
- Took food and beverage orders and processed payments, ensuring accurate transactions
- Prepared food and drinks for customers
- Maintained cleanliness and organized presentation of service areas, promoting a welcoming atmosphere
- Worked with team members to ensure smooth service
Customer Assistant
Fish & Chip Shop
01.2020 - 01.2021
- Served customers and processed transactions, ensuring a smooth checkout experience
- Assisted with food preparation and packaged orders to meet customer expectations
- Handled customer phone orders efficiently and customer enquiries
- Maintained food safety and cleanliness standards
Education
Bachelor of Education (Honours) and Bachelor of Arts -
Monash University
Clayton, VICundefined
Matthew Flinders Anglican College
Queensland01-2023
Skills
- Excellent communication
- Teamwork and collaboration
- Crisis intervention
- Effective communication
- Reliability
Certification
Responsible Service of Alcohol (RSA), Working With Children Check (WWCC), First Aid Certificate, CPR Certificate, Food safety certificate, Fire Warden, Critical Incident Management Protocol (CIMP training), Disclosures of sexual harm training, LGBTQIA+ Ally training, Mental Health First Aid, Safeguarding in Schools Certificate, Basic Barista Skills, Event and risk management, Preventing gender based violence training
Personal Information
Availability: Flexible availability across weekdays and weekends. Available for casual, part-time and holiday shifts.
Timeline
Residential Advisor
Mannix College
02.2026 - Current
Customer Service Representative
Scene to Believe Santa Set
01.2025 - 01.2025
Onsite Matron & Gap Assistant
Papplewick School, England
01.2024 - 01.2024
Customer Service Assistant
Shopping Centre Reception
01.2023 - 01.2023
Babysitter
Private Babysitting
01.2022 - 01.2026
Café All rounder / Waitress
Little Sparrow Café
01.2021 - 01.2023
Customer Assistant
Fish & Chip Shop
01.2020 - 01.2021
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Matthew Flinders Anglican College
Bachelor of Education (Honours) and Bachelor of Arts -
Monash University