Administration Officer
- Manage and maintain office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Produced detailed minutes of meetings for circulation to relevant personnel.
- Monitored stock levels within the office environment, placing orders when necessary.
- Updated databases with new customer contact details or changes in existing accounts.
- Developed and strengthened client relationships by delivering knowledgeable support.
- Assisted team with timely and accurate administrative work covering multiple areas.
- Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Developed innovative strategies to establish best practices, promoting profitability.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.