Bridgette Roache
Murrumbeena,VIC
Summary
Motivated professional with strong customer service and administrative skills. Experienced in managing customer inquiries, resolving issues, and supporting operations in fast-paced environments. Proficient in time management, multitasking, and maintaining accuracy. Seeking to apply these skills as a Claims Assistant at Sedgwick.
Overview
4
4
years of professional experience
Work History
Assembly Worker/Quality Inspector
Walkinshaw
01.2023 - 03.2024
- Ensured production flow and quality standards through teamwork.
- Maintained accurate records and identified discrepancies.
- Trained new team members on processes and standards.
Supervisor/Barista
Cafe Omnia
02.2021 - 09.2022
- Delivered exceptional customer service and resolved issues promptly.
- Managed daily operations, staff training, and inventory control.
- Prepared professional written materials, including schedules and manuals.
Crew Member
McDonalds, Frankston North
05.2020 - 05.2021
- Provided excellent service by addressing customer inquiries and complaints.
- Managed payments and adhered to health and safety guidelines.
- Supported high-volume operations with efficiency and teamwork.
Education
Bachelor of Arts - Modern Languages
University of New England
Sydney, NSWBachelor of Health And Nutrition -
La Trobe University
Melbourne, VIC09.2024
Skills
- Excellent customer service and problem resolution
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Clear written and verbal communication
- Record management and workflow optimization
- Team collaboration and independent work
- Attention to detail and quality assurance
References
Available upon request
Timeline
Assembly Worker/Quality Inspector
Walkinshaw
01.2023 - 03.2024
Supervisor/Barista
Cafe Omnia
02.2021 - 09.2022
Crew Member
McDonalds, Frankston North
05.2020 - 05.2021
Bachelor of Arts - Modern Languages
University of New England
Bachelor of Health And Nutrition -
La Trobe University
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