Summary
Work History
Skills
Timeline
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Bridgette Rosa

Officer,VIC

Summary

My name is Bridgette, I'm a 38-year-old mother of three, and I've been a hairdresser since I was 16. I have a huge passion for customer service and people. I've been working from home for the past 9 years, which has been amazing for my family, but now I'm feeling the itch to take on a new challenge and enter the next stage of my life. I would love to transition into a role that focuses on problem resolving and customer service, where I can use my people skills to make a real difference in others' lives.


I'm excited at the prospect of learning and growing in a new field, and I'm confident that my strong communication skills, empathy, and ability to think on my feet will serve me well. I'm a quick learner, and I thrive in fast-paced environments where no two days are ever the same.

Work History

Hairdresser

Hairport 1
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.

Hairdresser

Ablaze
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Boosted salon revenue by upselling hair care products and services based on individual client needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.

Hairdresser

Va Hair Do
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.

Skills


  • Appointment scheduling
  • Client consultation
  • Service coordination
  • Outstanding client retention
  • Quick learner
  • Customer consultation
  • Customer education
  • Relationship building and management
  • Schedule management
  • Appointment coordination
  • Sales expertise
  • Strong leader
  • Outstanding customer service

Timeline

Hairdresser

Hairport 1

Hairdresser

Ablaze

Hairdresser

Va Hair Do

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Bridgette Rosa