High attention to detail and forward-thinking with a strong ability to learn new tasks quickly. Friendly, enthusiastic, and an outgoing person who is proficient in growing key customer relationships.
Overview
11
11
years of professional experience
Work History
Credit Assistant
Crown Money
05.2021 - Current
Liaised with clients, banks and solicitors, maintaining effective lines of communication and building invaluable relationships.
Arranged settlement bookings.
Organised client and staff events.
Arranged and followed up on property valuations.
Completed credit checks and amendments.
Managed discharge, partial discharges and security substitutions for clients.
Completed formal approval letters for clients.
Updated knowledge base articles with current procedures.
Managed phone and email correspondence.
Assisted coworkers with ad hoc tasks.
Maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Applied time management techniques to meet tight deadlines.
Assistant Wealth Coach
Crown Money
09.2019 - 05.2021
Processed client home loan redraws.
Prepared and frequently updated cash flow forecasts for clients.
Implemented rate reductions for clients.
Resolved customer and lender enquiries.
Demonstrated strong organisational and time management skills.
Identified issues, analysed information and provided solutions to problems.
Worked effectively in fast-paced environments.
Demonstrated a high level of initiative while tackling difficult tasks.
Leasing Agent
Open Corp
11.2018 - 09.2019
Participated in property inspections to prepare for move-ins and move-outs.
Establish rapport and provided personalised service for customers.
Processing rental applications.
Administration and other required duties.
Greeted clients, showed apartments, and prepared leases.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Performed background, reference and credit checks as part of the screening process of prospective tenants.
Property Manager
Link Real Estate
02.2018 - 10.2018
Investigated complaints, disturbances and resolve problems following legislation.
Planned, scheduled, and coordinated general maintenance and major repairs.
Determine and certify the eligibility of prospective tenants.
Customer communication, assisting landlords and tenants with enquiries.
Meet with clients to negotiate management and discuss opportunities.
Arrange and complete regular routine inspections of rental properties.
Completed final move-out walk-throughs with tenants to identify required repairs.
Attend NCAT hearings.
Delivered emergency 24-hour on-call service for tenants.
Coordinated appointments to show marketed properties.
Receptionist
Kane Real Estate
12.2015 - 02.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Pay invoices for creditors.
Processing rental applications.
Execute lease agreements with new and current tenants.
Directing Manager of Relations and Operations at Safe Money Resource/Safe Money BroadcastingDirecting Manager of Relations and Operations at Safe Money Resource/Safe Money Broadcasting