Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bridie HALL

Melbourne,VIC

Summary

Administration and Property Officer with a solid background in supporting police operations and managing property assets at Bayside Police Station. Committed to ensuring efficient daily operations and enhancing public safety through dedicated service. Recognized for innovative problem-solving and strong interpersonal skills that contribute to a positive workplace culture. Detail-oriented and adaptable, consistently striving for excellence in all tasks.

Overview

9
9
years of professional experience

Work History

Victoria Police
Sandringham, VIC
03.2023 - Current
  • Ability to adapt to different work environments and areas—working between two police stations, including Bayside Police Complex in Sandringham and Moorabbin Police Complex in Moorabbin, while also assisting Caulfield Police Station in Caulfield.
  • While mainly providing administrative and property assistance in the Uniform work unit, I have provided assistance and support to other units, including the Criminal Investigation Unit in Moorabbin, the Family Violence Investigation Unit, and the Sexual Offences & Child Abuse Investigation Team Unit.
  • Provided customer service assistance by answering queries via phone or email in a professional manner.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Performed data entry tasks into computer databases from paper documents.
  • Monitored emails, sorted mail, and distributed correspondence accordingly.
  • Assisted with budget preparation and tracking of expenses, e.g., being the primary custodian for Bayside Police Station's petty cash.
  • Managed office supplies inventory and placed orders when necessary.
  • Maintained a filing system for important documents, such as warrants and briefs of evidence.
  • Answered incoming calls and email inquiries. Particularly with court services across the state, including but not limited to the Office of Public Prosecutions, County Court, and various Magistrates' courts.
  • Effectively collaborates with other police stations across the state and key departments, including the Forensic Services Centre, when disposing of property, including drugs, firearms, drug paraphernalia, and management of DNA swabs and fingerprints.
  • Assist with the processing of lost and seized property.
  • As a key consultant in my unit, I play a pivotal role when senior management contemplates changes or issues directives in reference to briefs of evidence, compliance, and overall unit coordination.
  • My responsibilities extend to offering direct guidance to sworn members, ensuring their adherence to correct procedures in the retention and disposal of briefs and property prior to submission for approval by senior management. I meticulously review the decisions made by my sworn members, acting as a crucial check to maintain compliance with established protocols. This consultative process not only reinforces the importance of following procedures, but also underscores the trust placed in my knowledge and understanding of Victoria Police's policies and guidelines.
  • As part of my daily duties, I undertake the task of drafting and producing official documentation in the form of letters addressed to owners and finders regarding property items for collection. The letters serve as formal communication, notifying the recipients that their property is ready for retrieval. I also correspond with members of the public over the telephone. This enables my interpersonal skills to increase and strengthen when communicating with people of all different cultures, ages, and circumstances in dealing with the police.

Fresh Team Member

Woolworths
Melbourne, VIC
06.2017 - 02.2023
  • Monitored expiration dates on food items for freshness assurance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Participated in training sessions for new employees when needed.
  • Identified opportunities for process improvements within the department.
  • Provided customer service support to ensure satisfaction.
  • Answered phone calls regarding inquiries about products or services.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Volunteer

BAWA (Bali Animal Welfare Association)
, Ubud, Indonesia
09.2019 - 10.2019
  • Provided assistance to staff in the daily operations of the organization.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Collaborated with other volunteers to create a positive work environment.
  • Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
  • Cleaned kennel and offices areas by mopping, sweeping, and sterilizing equipment.
  • Walked animals in assigned area to complete daily enrichment.
  • Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
  • Maintained daily care logs for sheltered animals.

Office Aid

Harrisfield Primary School
Noble Park, VIC
01.2019 - 02.2019
  • Provided general administrative support to staff members.
  • Managed inventory of office supplies ensuring that all items were properly stocked at all times.
  • Organized and maintained files, both paper and electronic.
  • Greeted visitors in a professional manner, providing them with assistance as needed.

Front of House Employee

Red Rooster
Springvale, VIC
01.2016 - 03.2016
  • Resolved customer complaints in a professional and courteous manner.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Adhered to all health code regulations when handling food items or beverages.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Communicated orders to kitchen staff in an accurate and timely fashion.

Education

Bachelor of Criminology -

Deakin University
Burwood
02-2022

Victorian Certificate of Education -

Killester College
Springvale, VIC
10-2018

Skills

  • Customer Service
  • Verbal and Written Communication
  • Flexible Schedule
  • Attention to Detail
  • Sales and Promotions
  • Safety and Cleanliness Standards
  • Building Customer Relationships and Loyalty
  • Strong Communication and Interpersonal Skills
  • Calm and Professional Under Pressure
  • Creative Problem Solving
  • Issue and Complaint Resolution
  • Multitasking and Prioritization
  • Data Entry and Maintenance
  • Upbeat and Positive Personality
  • Team-Oriented and Cooperative
  • Work Prioritization
  • Teamwork and Collaboration
  • Office administration
  • Cleaning and organization
  • Administrative Support
  • File Management

References

Upon Request

Timeline

Victoria Police
03.2023 - Current

Volunteer

BAWA (Bali Animal Welfare Association)
09.2019 - 10.2019

Office Aid

Harrisfield Primary School
01.2019 - 02.2019

Fresh Team Member

Woolworths
06.2017 - 02.2023

Front of House Employee

Red Rooster
01.2016 - 03.2016

Bachelor of Criminology -

Deakin University

Victorian Certificate of Education -

Killester College

Similar Profiles

CREATE PROFILE
Bridie HALL