Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bridie Kilmore

Clarence Town,NSW

Summary

I am a motivated employee with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

I am also experienced with managing tables and providing top-notch service to guests in fast-paced environments that utilizes excellent communication skills to collaborate with team members, and create welcoming atmosphere.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Zookeeper

Wagga Wagga Botanical Gardens and Zoo
11.2024 - 03.2025
  • Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
  • Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
  • Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
  • Enhanced visitor experience by conducting informative guided tours, explaining animal behaviours and habitats.
  • Collaborated with veterinary staff to administer medications, treatments, and routine health checks for optimal animal care.
  • Assisted with the development of new exhibits or renovations by providing input on species-specific requirements and optimal exhibit design features.
  • Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.

Front of House

SeaSalt
04.2024 - 09.2024
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
  • Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
  • Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Upheld high-quality standards by inspecting dishes for cleanliness before returning them to the front of house staff for use.

Front of House

Anatolian Breeze
08.2023 - 02.2024
  • Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Implemented cross-training initiatives that allowed flexibility among Front Of House team members encouraging teamwork and boosting productivity during shifts.
  • Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
  • Acted as head Barista and training manager for the majority of shifts.

Education

Bachelor of Animal Science - Animal Bioscience, Wildlife Ecology And Management

University of New England
Armidale
07-2028

Skills

  • Animal care expertise
  • Attention to detail
  • Dependable and responsible
  • Conservation awareness
  • Behaviour observation
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Strong work ethic
  • Safe food handling
  • Beverage preparation
  • Order management

Certification

  • Responsible Serving of Alcohol License (RSA)
  • Working with children's check

Timeline

Zookeeper

Wagga Wagga Botanical Gardens and Zoo
11.2024 - 03.2025

Front of House

SeaSalt
04.2024 - 09.2024

Front of House

Anatolian Breeze
08.2023 - 02.2024

Bachelor of Animal Science - Animal Bioscience, Wildlife Ecology And Management

University of New England
Bridie Kilmore