I am a motivated employee with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
I am also experienced with managing tables and providing top-notch service to guests in fast-paced environments that utilizes excellent communication skills to collaborate with team members, and create welcoming atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Zookeeper
Wagga Wagga Botanical Gardens and Zoo
11.2024 - 03.2025
Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
Enhanced visitor experience by conducting informative guided tours, explaining animal behaviours and habitats.
Collaborated with veterinary staff to administer medications, treatments, and routine health checks for optimal animal care.
Assisted with the development of new exhibits or renovations by providing input on species-specific requirements and optimal exhibit design features.
Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
Front of House
SeaSalt
04.2024 - 09.2024
Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
Proactively identified opportunities for process improvement within the Front of House operations, implementing changes to enhance overall effectiveness.
Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Upheld high-quality standards by inspecting dishes for cleanliness before returning them to the front of house staff for use.
Front of House
Anatolian Breeze
08.2023 - 02.2024
Collaborated with front of house staff to ensure seamless service and exceptional dining experience.
Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Implemented cross-training initiatives that allowed flexibility among Front Of House team members encouraging teamwork and boosting productivity during shifts.
Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
Acted as head Barista and training manager for the majority of shifts.
Education
Bachelor of Animal Science - Animal Bioscience, Wildlife Ecology And Management
University of New England
Armidale
07-2028
Skills
Animal care expertise
Attention to detail
Dependable and responsible
Conservation awareness
Behaviour observation
Teamwork and collaboration
Customer service
Problem-solving
Multitasking
Strong work ethic
Safe food handling
Beverage preparation
Order management
Certification
Responsible Serving of Alcohol License (RSA)
Working with children's check
Timeline
Zookeeper
Wagga Wagga Botanical Gardens and Zoo
11.2024 - 03.2025
Front of House
SeaSalt
04.2024 - 09.2024
Front of House
Anatolian Breeze
08.2023 - 02.2024
Bachelor of Animal Science - Animal Bioscience, Wildlife Ecology And Management