Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Brie Stidworthy

Perth,WA

Summary

An experienced, results-driven professional with a solid background in communication and teamwork, dedicated to contributing to the achievement of organizational goals. Proficient in software development, system administration, and technical support, with a proven ability to meet deadlines and multitask in fast-paced environments. Skilled in managing projects and collaborating effectively with teams, leveraging strong leadership abilities to drive staff progression and productivity. Committed to continuous learning and staying current with the latest industry trends.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Brow Tribe
Cannington, Western Australia
07.2022 - Current

Whilst being employed by Brow Tribe, I have worked my way up from an emerging stylist to a master stylist / assistant manager and head cosmetic tattoo artist through hard work, dedication and a hunger for growth. My current responsibilities are as follows but not limited to:

  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Created reports on sales trends, inventory levels, and financial data.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Provided leadership, insight and mentoring to newly hired employees.
  • Maintained accurate records of each client's treatment history including details of any allergies or medical conditions.
  • Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
  • Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
  • Developed relationships with existing customers through providing excellent service standards whilst promoting additional services and products available in the salon.
  • Ensured that all health and safety regulations are followed during treatments.
  • Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
  • Organized appointments with clients and managed a busy schedule of bookings.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Beauty Therapist

Rachel Lavelle
South Perth, Western Australia
01.2022 - 07.2022
  • Provided advice on beauty treatments such as facials, body wraps and massages.
  • Provided guidance on lifestyle choices which can affect skin health such as diet, exercise, smoking.
  • Demonstrated an understanding of skin types when recommending products or services.
  • Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
  • Followed strict hygiene protocols while performing treatments such as sterilizing equipment before use.
  • Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
  • Kept up-to-date with new techniques in the beauty industry by attending training courses.
  • Prescribed skincare products according to individual customer requirements.
  • Ensured that all health and safety regulations are followed during treatments.
  • Managed reception area duties such as answering phone calls and dealing with queries from potential customers.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Organized appointments with clients and managed a busy schedule of bookings.
  • Maintained cleanliness of the salon by disinfecting tools and equipment after use.
  • Greeted customers and handled payment processes before and after treatments.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.

All Rounder

Holey Moley
Cannington, Western Australia
01.2021 - 01.2022
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Trained new bartenders on drink preparation and upselling techniques.

Host / Coach

Bounce
Cannington, Western Australia
07.2020 - 01.2022
  • Planned and executed parties for large volumes of guests coordinating custom menus and preparing elaborate tables.
  • Managed guest expectations by relaying information regarding hours, wait times, and specials.
  • Managed inventory of party supplies and equipment, restocking as necessary.
  • Implemented safety protocols to ensure a secure environment for all attendees.
  • Coordinated with catering staff on menu selection and dietary restrictions.
  • Trained and supervised junior staff, delegating tasks to ensure efficient operation.
  • Monitored equipment condition regularly to ensure it was safe for use at all times.
  • Created monthly schedules for practice sessions, taking into account athlete availability as well as any external commitments.
  • Enforced rules regarding behavior in order to maintain a safe environment.
  • Implemented various drills designed to improve agility, balance, coordination, flexibility, power, speed, stamina, and strength.
  • Attended weekly staff meetings to discuss upcoming events, strategies, and overall team goals.
  • Established relationships with parents to ensure they had a clear understanding of their child's progress and development.
  • Provided feedback to students after each practice session to ensure they were progressing in the right direction.
  • Organized and led warm up exercises before practices and competitions.
  • Demonstrated proper trampoline techniques to students of all ages and skill levels.
  • Monitored safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.

Hospitality Worker

Variety
Perth, Western Australia
09.2013 - 07.2020
  • Greeted customers and provided them with menus.
  • Operated cash registers accurately and efficiently during peak hours of business.
  • Managed reservations for guests who wished to dine at the restaurant.
  • Assisted in training new hospitality workers on proper procedures for providing quality customer service.
  • Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
  • Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Restocked supplies of condiments, beverages and other items as needed.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Served food and drinks to customers in a timely manner.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Conducted regular training on hospitality trends and customer service best practices.

Education

High School Diploma -

Kalamunda Senior High School
Perth, WA
10-2016

Various
Perth, WA

Skills

  • Team leadership
  • Customer service
  • Conflict resolution
  • Health and safety compliance
  • Staff training and development
  • Time management
  • Adaptability and flexibility
  • Business administration
  • Decision-making
  • Marketing
  • Problem-solving
  • Communication skills
  • Fast learning

Affiliations

  • Fitness (gym, dance)
  • Reading
  • Painting
  • Taking my dog on adventures

Accomplishments

  • Leadership Training course
  • Quick career progression
  • Consistently meeting targets resulting in commission

Timeline

Assistant Manager

Brow Tribe
07.2022 - Current

Beauty Therapist

Rachel Lavelle
01.2022 - 07.2022

All Rounder

Holey Moley
01.2021 - 01.2022

Host / Coach

Bounce
07.2020 - 01.2022

Hospitality Worker

Variety
09.2013 - 07.2020

High School Diploma -

Kalamunda Senior High School

Various
Brie Stidworthy