Brie Usher
20 Years Old ~ Figtree,New South Wales
Summary
Seasoned Shift Manager, successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task and making adjustments to scheduling.
Overview
5
5
years of professional experience
Work History
Shift Manager
rashays
Shellharbour
01.2023 - Current
- Resolved conflicts between employees or customers in a professional manner.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Monitored store operations to ensure compliance with company policies and procedures.
- Recommended opportunities for growth and advancement to motivate employees.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Documented receipts, employee hours and inventory movement.
- Reinforced rules to promote superior employee performance.
- Identified needs of customers promptly and efficiently.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Managed daily cash intake by counting out registers and tabulating profits.
Delivery Driver
Dominos
Woonona, New South Wales
03.2023 - 08.2024
Subway Artist
subway
Corrmail
02.2022 - 07.2023
Drive-Thru Cashier
McDonald
Warrawong
02.2020 - 04.2022
Education
Completion of year 12 -
Woonona High School
Certificate III Hospitality -
Tafe
Skills
- Conflict resolution
- Employee training
- Policy enforcement
- Inventory management
- Customer service
- Cash handling and management
References
References available upon request.
Timeline
Delivery Driver
Dominos
03.2023 - 08.2024
Shift Manager
rashays
01.2023 - Current
Subway Artist
subway
02.2022 - 07.2023
Drive-Thru Cashier
McDonald
02.2020 - 04.2022
Completion of year 12 -
Woonona High School
Certificate III Hospitality -
Tafe
Similar Profiles
Ashish RAIAshish RAI
Chef at RashaysChef at Rashays
Mahmoud TradMahmoud Trad
Area Manager of Operations at RashaysArea Manager of Operations at Rashays
Dina FathiDina Fathi
Waitress and Bartender at RashaysWaitress and Bartender at Rashays