Summary
Work History
Education
Skills
My hobbies
Timeline
Generic

Brieanna Lea Holdsworth

36 Mcglynns Lane Young,NSW

Summary

My name is Brieanna Lea Holdsworth I am looking for a causal job on Wednesday,Thursday and Sunday and possible Saturdays on a rotating roster I have a 7 month old daughter so at this stage I'm not flexible on this hours until I can get daycare or carer for extra days. I would love to find a job to eventually go part time or fulltime for the right job. I am a trustworthy, happy diligent worker and I promise to make a great asset to your team.

Work History

Volunteer Firefighter

NSW RFS DALMENY/KIANGA BRIGADE 2015-2021
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
  • Administered first aid and conducted emergent response management.
  • Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
  • Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
  • Increased public awareness about fire safety through participation in community events and media interviews.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • I decided to join the fire brigade I wanted to help the community and try makes a difference. I was involved in a motor vehicular accidents cleanups, Working head and Funraising events. I also attended night run to monitor the blacksummer bushfires.

Waitress

NA SIAM THAI RESTAURANT NAROOMA 2016-2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • I worked casually at NaSiam while I was still in high school my customer service skills and communication are excellent,i waitresses for 3 years and enjoyed the case to face customer service

Trainee Veterinary Nurse

MONTAGUE VETS 2018-2018
  • Promoted client education by explaining preventive care measures, medication instructions, and post-surgical care guidelines.
  • Streamlined appointment scheduling by managing the front desk operations and ensuring timely communication with clients.
  • Maintained a safe working environment by adhering to established protocols for infection control and hazardous materials handling.
  • Collaborated with veterinary team members to develop individualized patient treatment plans based on case histories and clinical findings.
  • Delivered exceptional customer service to pet owners by addressing concerns promptly and courteously.
  • Optimized inventory management through accurate tracking of medical supplies, pharmaceuticals, and over-the-counter products.
  • Contributed to successful surgeries through precise preparation of patients, instruments, and equipment.
  • Built strong relationships with clients through attentive listening skills, empathy, and professional demeanor during visits.
  • Assisted veterinarians during emergency situations providing critical support including administering life-saving medications or performing CPR on animals experiencing cardiac arrest.
  • I worked with MONTAGUE VETS for 11 months as after 12 months I was going to be enrolled into TAFE to start my certificate
  • Demonstrated excellent restraint techniques ensuring the safety of both animals and staff during examinations or procedures.
  • Provided compassionate care for hospitalized animals, administering medications as needed and monitoring their condition.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.

Cafe Worker

SALES TUROSS 2019-2019
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Food preparation
  • I worked casually at Sails as a extra hand with the peak holiday season, My duties involved making milkshakes,Gravy,and chopping up food prep and making sure we didnt run out of anything by topping up supplies by buying form supermarket.

Front Desk Medical Receptionist

Narooma Medical Centre 2019-2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and process bulk billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided administrative support to medical staff, assisting with various clerical tasks as needed.
  • Improved office efficiency by organizing and maintaining accurate patient files and records.
  • Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.
  • Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Prepared and processed patient referrals and transfer requests.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Pharmacy Assistant

CAPIITAL CHEMIST NAROOMA
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Maintained strict confidentiality and compliance with HIPAA regulations, ensuring patient privacy.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Increased customer satisfaction, providing compassionate care and detailed medication instructions.

Sales Representative

NAROOMA BETTA 2022-2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Streamlined sales process, reducing time from lead to close.

Education

Completed Year 12 December -

NAROOMA HIGH SCHOOL
Narooma, NSW
12.2017

Skills

    Self motivated

    Can do attitude

    Able to work within a team or unsupervised

    Knowledge of medication terminology

    Empathic to people

    Problem solving

    Confident

    Bubbly

    High telecommunications skills

My hobbies

I enjoy spending time with my family, walking my dog Jasper, riding my horse Groot and placing with my cats Squishy,Maverick and Gandalf. I love walks and adventures,camping and swimming I  occasionally draw.

Timeline

Volunteer Firefighter

NSW RFS DALMENY/KIANGA BRIGADE 2015-2021

Waitress

NA SIAM THAI RESTAURANT NAROOMA 2016-2018

Trainee Veterinary Nurse

MONTAGUE VETS 2018-2018

Cafe Worker

SALES TUROSS 2019-2019

Front Desk Medical Receptionist

Narooma Medical Centre 2019-2022

Pharmacy Assistant

CAPIITAL CHEMIST NAROOMA

Sales Representative

NAROOMA BETTA 2022-2023

Completed Year 12 December -

NAROOMA HIGH SCHOOL

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Brieanna Lea Holdsworth