Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brielle Brne

Melbourne,VIC

Summary

Detail-oriented retail professional with extensive experience in customer service and store operations. Skilled in providing personalised suit fitting consultations and enhancing the shopping experience. Proven ability to implement systems that improve productivity and maintain high standards of cleanliness. Strong interpersonal skills and a commitment to fostering a positive work environment.

Overview

7
7
years of professional experience

Work History

Suiting Site Manager

PVH
Myer Melbourne, Victoria
09.2022 - Current
  • Maintained Store Cleanliness: Ensured a pristine shopping environment by implementing rigorous cleaning protocols, contributing to enhanced customer satisfaction and a welcoming atmosphere.
  • Suit Fitting Expertise: Delivered personalised suit fitting consultations, utilising in-depth knowledge of tailoring and style to ensure customers received optimal fit and satisfaction, enhancing their overall shopping experience.
  • Customer Relations: Build rapport with customers, addressing their needs and resolving any issues to ensure satisfaction and encourage repeat business.
  • Developed Productivity Systems: Designed and implemented efficient workflows and organisational systems that improved team productivity and streamlined daily operations, fostering a more effective work environment.
  • Stock Management: Oversaw inventory placement and organisation, ensuring that merchandise was readily available on the sales floor, optimising product visibility and accessibility for customers.
  • Team Leadership and Standards Management: Managed and trained team members to uphold high operational standards, promoting a culture of excellence and accountability that resulted in consistently positive customer feedback.

Service Attendant

Qantas
Melbourne Airport, Victoria
07.2021 - 08.2022

Passenger Care Coordination: Proactively attended to passengers' needs prior to their flights, ensuring a seamless and positive travel experience through attentive service and support.

Sales Clerk

Bakers Delight
Sunbury, Victoria
11.2017 - 08.2022
  • Excellent Customer Service: Assisted customers with product selection, answers to questions, and handling complaints or issues.
  • Product Knowledge: Maintained knowledge of current sales and promotions to recommend products.

Education

Victorian Certificate of Education (VCE) -

Salesian College Sunbury
Sunbury, VIC
10-2020

Diploma -

Branded Fashion Design
Melbourne, VIC

Skills

  • Visual Merchandising
  • Stock Management
  • Customer Needs Assessment
  • Store Organisation
  • Product Knowledge
  • Kind and Dependable

Timeline

Suiting Site Manager

PVH
09.2022 - Current

Service Attendant

Qantas
07.2021 - 08.2022

Sales Clerk

Bakers Delight
11.2017 - 08.2022

Victorian Certificate of Education (VCE) -

Salesian College Sunbury

Diploma -

Branded Fashion Design
Brielle Brne