BRIELLE FRIENDSHIP
Sydney,NSW
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
11
11
years of professional experience
Work History
Learning and Development Specialist
Gallagher Bassett
03.2024 - Current
- Established strong relationships with external partners to source relevant industry-specific trainings on a regular basis.
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes.
- Increased employee retention rates by developing engaging onboarding and orientation processes.
- Developed a library of instructional materials, ensuring consistency in messaging across all departments.
- Improved employee satisfaction and morale by providing tailored professional development opportunities.
Talent Acquisition Partner
Gallagher Bassett
08.2021 - 03.2024
- Working as a part of the wider People and Culture Team recruiting for New South Wales, Brisbane and South Australia, across various lines of business.
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Led diversity and inclusion initiatives within the talent acquisition team, promoting an inclusive work environment for all employees.
- Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
- Streamlined the talent acquisition process by implementing an applicant tracking system and improving candidate experience.
- Established a robust talent pipeline through networking events, career fairs, and proactive outreach efforts.
- Collaborated with internal stakeholders to align talent needs with organizational growth goals, ensuring a proactive approach to workforce planning.
Property Claims Consultant
Gallagher Bassett
04.2019 - 07.2021
- Managing claims on behalf of iCare for the NSW government Treasury Managed Fund.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Created and developed detailed work plans to meet business priorities and deadlines.
Motor Claims Consultant
Gallagher Bassett
01.2019 - 04.2019
- Managing claims under iCare for the NSW government Treasury Managed Fund.
- Managed large caseloads effectively, prioritizing tasks to ensure prompt attention to urgent matters.
- Provided expert advice on coverage limits and exclusions, helping clients make well-informed decisions about their insurance needs.
- Resolved complex claims, utilizing expert knowledge of policy coverage and industry regulations.
- Maintained strong relationships with clients, fostering trust and loyalty through excellent communication skills.
Academic Supervisor & Dance Teacher
Australian Christian College & The Depot Academy
01.2016 - 12.2018
- Responsible for a group of elite dancers/students, providing distance education and teaching performing arts.
- Oversaw budget allocation process for departmental resources, ensuring efficient use of funds while maintaining a high-quality learning environment.
- Mentored junior faculty members, sharing best practices for effective teaching strategies and classroom management techniques.
- Established positive relationships with parents through consistent communication, ensuring support for student achievement both inside and outside the classroom.
- Developed comprehensive lesson plans to ensure thorough understanding of key concepts and optimal learning experiences.
Full-Time RFF Music, Dance and Drama Teacher
St Declan's Catholic Primary School
01.2013 - 12.2015
- Teaching creative arts to younger children and coordinating school plays and performances.
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Encouraged students to perform well and learn from failure.
- Exposed students to diverse content to build perspective in drama pedagogy.
- Facilitated learning with aids, technology and equipment to stimulate higher-level thinking.
- Enhanced academic programs with innovative methodologies and collaboration.
Education
Bachelor of Arts and Education -
University of New South Wales
Sydney, NSW12.2013
Higher School Certificate (HSC) -
Mount St Joseph Milperra
Sydney, NSW12.2008
Skills
E-Learning Design
Facilitation Techniques
Onboarding Programs
Diversity and Inclusion
Adult Learning Theory
Blended Learning
Technical training
Attention to Detail
Relationship Building
Clear Communication
Personal Information
- Place of Birth: Australia
- Date of Birth: 07/11/1990
- Nationality: Australian
References
- Upon request
Timeline
Learning and Development Specialist
Gallagher Bassett
03.2024 - Current
Talent Acquisition Partner
Gallagher Bassett
08.2021 - 03.2024
Property Claims Consultant
Gallagher Bassett
04.2019 - 07.2021
Motor Claims Consultant
Gallagher Bassett
01.2019 - 04.2019
Academic Supervisor & Dance Teacher
Australian Christian College & The Depot Academy
01.2016 - 12.2018
Full-Time RFF Music, Dance and Drama Teacher
St Declan's Catholic Primary School
01.2013 - 12.2015
Bachelor of Arts and Education -
University of New South Wales
Higher School Certificate (HSC) -
Mount St Joseph Milperra