Brielle Morley
Salamander Bay,NSW
Summary
I am a Highly-motivated employee with desire to take on new challenges. I have a strong work ethic, adaptability and interpersonal skills. I can work effectively unsupervised and am a great team player. i can quickly master new skills and adapt to a new workplace environment with my friendly demeanor. I am very hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer or client a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Hotel Receptionist and Reservations Admin
ramada by wyndham
Shoal Bay, Nsw
03.2023 - Current
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Processed incoming mail, faxes and email messages for the hotel staff.
- Informed housekeeping staff of any special requests made by guests.
- Upgraded rooms for VIP customers as requested.
- Scheduled appointments for spa treatments or other services requested by guests.
- Responded to inquiries and room requests made online, by phone and via email.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Drafted professional business documents, spreadsheets and correspondence.
- Input and confirmed reservations for guests.
- Kept records of room availability and guest accounts, manually or using computers.
- Posted incidental charges to ledgers, manually or by using computers.
Beauty Advisor
amcal pharmacy
Salamander Bay, NSW
03.2022 - 09.2022
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
Pharmacy Assistant
Nswpriceline pharmacy
Rutherford, Nsw
02.2021 - 02.2022
- Verified accuracy of medication orders and entered data into pharmacy system.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Organized and maintained patient profiles in the computer system.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Opened incoming supplies and stocked in correct locations.
Education
ROSA -
Tomaree High School
Salamander BayCertified Makeup Artist - Beauty
Wyong TAFE
Wyong, NSWSkills
- Professional Appearance
- Microsoft Office
- Reservation Management
- Guest Relations
- Data Entry
- Administrative Support
- Customer Service
- Revenue management
- Office Organization
- Invoicing and Billing
- Guest Reception
- Attention to Detail
- Computer Skills
- Organizational Skills
- Continuous Improvement
- POS Systems
- Detail Oriented
- Problem-Solving
- Time Management
References
References available upon request.
Timeline
Hotel Receptionist and Reservations Admin
ramada by wyndham
03.2023 - Current
Beauty Advisor
amcal pharmacy
03.2022 - 09.2022
Pharmacy Assistant
Nswpriceline pharmacy
02.2021 - 02.2022
ROSA -
Tomaree High School
Certified Makeup Artist - Beauty
Wyong TAFE
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