Brielle morley
Sydney,NSW
Summary
Fast learner at online and physical medical/patient clinical information, with an in-depth understanding of medical standards, compliance requirements, operational procedures, and patient privacy and security. Practiced problem-solver with a friendly and caring mentality, and excellent communication skills. Understanding how to prepare and scan medical records in order and to a high-quality standard while working quickly and efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Officer
calvary
Waratah, NSW
07.2024 - Current
- Maintained a filing system for patient records and physician orders.
- Provided administrative support to clinical staff as needed.
- Maintained confidentiality of all patient information according to confidentiality regulations.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Entered patient information Via scanning with kodak into the Digital Medical Records system.
- Prepared reports and medical records using word processing, Kodak, and other software applications.
Hotel Receptionist and Reservations Admin
ramada by wyndham
Shoal Bay, Nsw
03.2023 - Current
- Being a receptionist with over a year of experience, I had consistently been the first point of contact for visitors, ensuring a warm and professional welcome. My dedication to guest satisfaction drove me to go above and beyond in assisting clients and colleagues. Proficient in Microsoft Office and well-versed in administrative tasks, I efficiently managed daily office operations and support team productivity. My commitment to creating a positive experience for everyone I interact with underscores my passion for exceptional service and effective administrative support. My skills in this role are listed below.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Answered inquiries from potential customers regarding room availability, rates and policies.
- Processed incoming mail, faxes and email messages for the hotel staff.
- Informed housekeeping staff of any special requests made by guests.
- Upgraded rooms for VIP customers as requested.
- Scheduled appointments for spa treatments or other services requested by guests.
- Responded to inquiries and room requests made online, by phone and via email.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Drafted professional business documents, spreadsheets and correspondence.
- Input and confirmed reservations for guests.
- Kept records of room availability and guest accounts, manually or using computers.
- Posted incidental charges to ledgers, manually or by using computers.
Beauty Advisor
priceline pharmacy
Salamander Bay, Nsw
01.2021 - 12.2022
Beauty Advisor
amcal pharmacy
Salamander Bay, NSW
03.2022 - 09.2022
- In my valued job as a dedicated beauty advisor, I prided myself on going above and beyond to help clients find products that suited their unique skin types and enhanced their natural beauty. By staying informed about the latest beauty trends and products, I provided personalized recommendations that helped clients feel confident and radiant. My goal was to create a welcoming and supportive environment where each client left feeling valued and satisfied with their product and service choices.
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Created a positive shopping experience for each customer through effective communication skills.
Pharmacy Assistant
priceline pharmacy
Rutherford, Nsw
02.2021 - 02.2022
- working as a pharmacy assistant and beauty advisor, I dedicated myself to providing exceptional service by meeting clients' health and beauty needs. In the pharmacy, I efficiently helped with stock management , offered informed advice on vitamins and other shelf medications, and maintained precise records. As a beauty advisor, I exceeded expectations by recommending skincare and makeup products that matched individual preferences, boosting clients' confidence and satisfaction. This dual role enabled me to have a comprehensive approach to well-being, ensuring that each client left feeling both supported and valued.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Organized and maintained patient profiles in the computer system.
- Followed safety procedures when handling hazardous chemicals, such as cleaning solutions.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Monitored stock levels of both prescription drugs and over-the-counter items.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Opened incoming supplies and stocked in correct locations.
Education
Open Foundation For Nursing And Midwifery
University of Newcastle
Newcastle, NSW08-2025
Skills
- Patient care
- Medication administration
- Clinical documentation
- Data entry
- Confidentiality maintenance
- Problem-solving
- Record preparation
Certification
As of February 2026, I will start my Bachelor of Nursing degree. After I have completed my three-year degree in nursing, I will then continue university to pursue my Master of Nurse Practitioner for another two years, or I will pursue my master's/postgraduate certificate in paediatric or mental health nursing
Timeline
Administration Officer
calvary
07.2024 - Current
Hotel Receptionist and Reservations Admin
ramada by wyndham
03.2023 - Current
Beauty Advisor
amcal pharmacy
03.2022 - 09.2022
Pharmacy Assistant
priceline pharmacy
02.2021 - 02.2022
Beauty Advisor
priceline pharmacy
01.2021 - 12.2022
Open Foundation For Nursing And Midwifery
University of Newcastle
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