Brigitte Rideout
Ampol
Agnes WAtter,QLD
1
Certification
19
years of professional experience
Drove positive customer experiences through sales support, service quality, and in-store marketing execution.
Contributed to team performance in fast-paced environments and supported achievement of sales targets.
Targeted sales manager role to advance business growth through sales expertise and leadership strength.
Delivered spotless, well-kept spaces through careful cleaning techniques and strong attention to detail.
Produced inviting, hygienic environments by organizing time effectively and responding to varied cleaning challenges.
Work History
Housekeeper
1 Year 9 Months- Cleaned guest rooms, public areas, and facilities to maintain high presentation standards.
- Restocked amenities, towels, and linen to support smooth daily operations.
- Inspected rooms for cleanliness, repairs, and missing items before guest arrival.
- Sanitised bathrooms, touchpoints, and high-traffic areas in line with hygiene procedures.
- Managed laundry sorting, folding, and linen rotation to keep supplies available.
- Coordinated with front desk and maintenance teams to resolve housekeeping requests promptly.
- Followed workplace safety practices and chemical handling procedures during cleaning tasks.
- Supported new team members with housekeeping routines, standards, and efficient work methods.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
COOK CONSOLE OPERATOR
3 Years 1 Month- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
- Demonstrated ability to work quickly and accurately in high-pressure environments.
- Cooked food according to recipes set by establishment.
SALES ADVISOR
6 Years 11 Months- Assisted customers on the floor
- Attended to the specific requests of customers
- Ensuring to actively participate and complete the necessary team and individual sales targets and display excellence and efficiency.
- Remaining professional when reviewing, analysing and signing off sales invoices to ensure a smooth workflow for all relevant departments.
- Liaising with relevant suppliers and industry professionals for materials and services to offer within the store to achieve sales targets and promote store profitability.
- Cycle counting and maintaining stocks levels and stocktake preparation.
- Confident and competent analysis and creation of timber estimation and price quotation for the approval of management and presentation to client.
- Developed customer service skills to provide a high level of satisfaction for customers.
- Educated customers on features, advantages, and benefits of various products or services offered.
- Maximized sales opportunities by effectively cross-selling products and services.
- Built relationships with customers through excellent interpersonal communication skills.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
- Consistently achieved monthly sales targets while maintaining high standards of customer service.
- Analyzed customer needs and preferences to identify appropriate products or services.
- Provided options and associated costs, including advising clients on financing options.
- Responded promptly to inquiries via phone, email, and in-person interactions.
- Developed and executed successful sales strategies and promotions.
- Implemented creative sales techniques to upsell and increase average order value.
- Followed up with customers to ensure satisfaction and encourage repeat business.
- Provided product recommendations based on customer requirements and budget.
- Generated new leads and successfully closed sales, increasing overall revenue.
- Resolved customer complaints promptly with empathy and understanding.
- Developed effective sales strategies to meet and exceed monthly targets.
- Utilized persuasive communication techniques to drive sales and upsell products.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Trained sales team members on company procedures and standards.
- Negotiated contracts and prices with clients to exceed sales goals.
- Communicated product features, advantages, and benefits to customers.
- Handled client deposits and transactions and updated billing information in company databases.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Generated leads and maintained lists of prospective customers.
- Generated new leads through cold-calling, networking, and referrals.
- Used knowledge of company products and services to recommend solutions to customers.
- Trained new employees on company policies and strong sales techniques.
- Highlighted new products and company promotions during sales pitches.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Developed strong relationships with clients to grow business networks.
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
- Responded promptly to customer queries to increase overall satisfaction.
- Followed up with customers after sales to gain feedback.
- Represented brand during special events, customer interactions and sales.
- Cold called potential customers to generate leads.
- Monitored competitor trends and market shifts to maintain company relevance.
- Stayed current on customer trends and requirements.
- Entered customer transaction information into company databases.
- Updated and expanded client databases within assigned territory.
- Generated leads and located opportunities for market expansion and business growth.
SALES ADVISOR
13 Years 8 Months- Developed customer service skills to provide a high level of satisfaction for customers.
- Educated customers on features, advantages, and benefits of various products or services offered.
- Maximized sales opportunities by effectively cross-selling products and services.
- Built relationships with customers through excellent interpersonal communication skills.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
- Consistently achieved monthly sales targets while maintaining high standards of customer service.
- Provided options and associated costs, including advising clients on financing options.
- Analyzed customer needs and preferences to identify appropriate products or services.
- Responded promptly to inquiries via phone, email, and in-person interactions.
- Developed and executed successful sales strategies and promotions.
- Generated new leads and successfully closed sales, increasing overall revenue.
- Utilized persuasive communication techniques to drive sales and upsell products.
- Implemented creative sales techniques to upsell and increase average order value.
- Followed up with customers to ensure satisfaction and encourage repeat business.
- Provided product recommendations based on customer requirements and budget.
- Resolved customer complaints promptly with empathy and understanding.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Trained sales team members on company procedures and standards.
- Communicated product features, advantages, and benefits to customers.
- Handled client deposits and transactions and updated billing information in company databases.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Generated new leads through cold-calling, networking, and referrals.
- Generated leads and maintained lists of prospective customers.
- Used knowledge of company products and services to recommend solutions to customers.
- Trained new employees on company policies and strong sales techniques.
- Highlighted new products and company promotions during sales pitches.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
- Responded promptly to customer queries to increase overall satisfaction.
- Followed up with customers after sales to gain feedback.
- Represented brand during special events, customer interactions and sales.
- Cold called potential customers to generate leads.
- Entered customer transaction information into company databases.
- Stayed current on customer trends and requirements.
Education
YR 12 CERTIFICATE
Skills
People Leadership
In-Store Marketing Techniques
Administration
Sales Experience
High Communication Skills
Organization
Customer Service
Proficient within a dynamic
fast paced working environment
Open to change
adaptable in new and varying circumstances
Strong abilities to work autonomously
Highly reliable especially with money-related issues
Outstanding compliance to safety hazards
Excellent training of junior staff to progress their work skills
Provides regular and skillful communication to achieve an outcome
Takes initiative in order to begin or complete tasks required in a mutually beneficial manner
High proficiency with various industry related technologies and software
Personal Information
Driving License: Drivers license
Certification
Drivers license
Timeline
Housekeeper
NRMA
01.2025 - CurrentRead More
COOK CONSOLE OPERATOR
Ampol
09.2023 - CurrentRead More
SALES ADVISOR
Home Timber and Hardware/Mitre 10
10.2015 - 09.2022Read More
SALES ADVISOR
Bunnings
01.2008 - 09.2021Read More
Toolooa State High School
YR 12 CERTIFICATE
Read More