Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Languages
Certification
References
Timeline
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Brikena Zhegrova

Adelaide,SA

Summary

Dynamic sales professional with a proven track record at Coty, recognized for consistently surpassing sales targets through expert product knowledge and engaging client interactions. Proficient in digital technology and relationship management, leveraging a unique blend of hard and soft skills to drive brand growth and enhance customer satisfaction.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Excellent with Data analysis, and understanding the growth of sales and products within the company.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Beauty Ambassador

Coty
ADELAIDE, South Australia
11.2023 - Current
  • Met monthly revenue targets, ensuring adherence to corporate KPIs.
  • Participated in team meetings to discuss strategies for increasing sales volume.
  • Contributed to brand alignment initiatives with premium labels like Gucci, Tiffany & Co., Burberry, Chloe, Marc Jacobs, and Boss in retail environments.
  • Strengthened connections with customers to increase fragrance sales.
  • Skilled at managing cash transactions and operating POS systems.
  • Excelled at building strong customer relationships and attracting regular customers.
  • Adhered to Coty standards for luxury fragrance merchandise display.

Trainee Dental Assistant

Optimal Dental Care
Parkside, South Australia
05.2019 - 10.2019
  • Ensured effective secretion management through patient mouth drying techniques.
  • Assisting dentists and hygienists during treatments by handling tools and materials
  • Providing comfort to patients before, during, and after treatments or tests
  • Checking patients in, leading them to exam rooms or seats, and assisting them in getting situated in for their visit
  • Maintained comprehensive records.
  • Coordinated appointments.
  • Exposing and processing X-rays and lab tests under the dentist’s supervision
  • Collaborate with patients on invoicing and payment
  • Maintained a neat, clean and organized environment throughout the office.

  • Explained dental services and payment plans to help patients make informed decisions.
  • Took medical and dental history and recorded vital signs of patients.

Retail Sales Associate

Supre
08.2008 - 09.2010
  • Greeting customers on arrival to the store
  • Assisting customers select the right product
  • Showing all the different kinds of products that the customer wants to see
  • Arranging demonstration of the products
  • Explaining how a product is used
  • Highlighting the benefits of having the product
  • Showcasing the qualities of the product
  • Accepting payments for products sold
  • Handing invoices to customers
  • Taking care of exchange of products
  • Making sure that the products have their respective price tags
  • Displaying products in an appealing and attractive way
  • Keep the shop floor neat and tidy

Education

Certificate III - Dental Nursing

Foundation Education
12.2019

High School Diploma -

Findon High School
12.2011

Skills

  • Relationship Management
  • Effective Meeting Coordination
  • Payment Processing Systems
  • Skilled in Digital Technology
  • Initiative-Driven Mindset
  • Professional Attire Maintenance
  • Collaborative Teamwork
  • Effective Multitasking
  • Organized Time Management
  • Industry Trend Evaluation
  • Brand representation
  • Client Engagement Development
  • Effective Verbal Communication
  • Skilled in Makeup Artistry
  • Product demonstration
  • Grooming Proficiency
  • Fashion awareness
  • Sales management
  • Hygiene standards
  • Sales proficiency
  • Fragrance selection
  • Retail experience
  • Product knowledge expertise
  • Promotions and discounts
  • Training and mentoring

Languages

  • Albanian
  • Bosnian
  • Croatian
  • English
  • Serbian

Accomplishments

  • 2010 Australian Red Cross ambassador
  • In 2011, I won the debating contest with Immanuel College
  • 2011 represented Adelaide youth with MP nationally

Languages

English
Professional
Albanian
Professional
Croatian
Limited

Certification

  • CERTIFICATE III in Dental Assisting

References

References available upon request.

Timeline

Beauty Ambassador

Coty
11.2023 - Current

Trainee Dental Assistant

Optimal Dental Care
05.2019 - 10.2019

Retail Sales Associate

Supre
08.2008 - 09.2010

Certificate III - Dental Nursing

Foundation Education

High School Diploma -

Findon High School

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Brikena Zhegrova