Briley Campbell
Ropes Crossing,NSW
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Sydney West Sports Medicine
05.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Customer Service Supervisor
Sydney Gymnastics And Aquatics Centre
08.2022 - 05.2023
- Ensuring my team are maintaining a high level of customer service - Supporting my team both with work related and personal issues - Overseeing and assessing the service my team provide - Communicate effectively within the team and to higher management
Customer Service Officer
12.2020 - 08.2022
- Answering customer enquires (calls, emails, face to face) - Cash handling - Working in extremely busy/stressful situations - Ensuring data entry is accurate - Providing relevant information to customers
Education
St Agnes Catholic High School
2016
Skills
- Problem solving
- Work well under pressure and difficult situations
- Project organisation
- Evaluate situations well
- Extensive technology skills
- Willing to learn
- Good communication skills
- Calendar and Appointment Management
- Patient Relations
- Data Entry Software
- Online Systems
Accomplishments
- Rising star recipient of SGAC (2021)
- Higher school certificate
- Promoted to supervisor (SGAC)
Timeline
Medical Receptionist
Sydney West Sports Medicine
05.2023 - Current
Customer Service Supervisor
Sydney Gymnastics And Aquatics Centre
08.2022 - 05.2023
Customer Service Officer
12.2020 - 08.2022
St Agnes Catholic High School
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