Summary
Overview
Work History
Education
Skills
Timeline
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Brinda Ilanchezhian

Toongabbie

Summary

Aspiring graphics programmer with a passion for real-time rendering and game development. Strong foundation in programming and math, with a keen interest in visual performance and optimization. Dedicated to learning advanced graphics techniques and contributing to innovative, high-quality gaming experiences through technical problem-solving and continuous skill development.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

07.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.

Administrator

Alpha One Coaching College
08.2021 - 12.2023
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.

Telecross Volunteer

Red Cross
03.2019 - 08.2020
  • Engaged with senior community members to support mental and physical health initiatives.
  • Evaluated client situations to identify needs for potential medical services.
  • Fostered strong relationships with clients through friendly interactions to ensure wellbeing.
  • Handled numerous client communications to provide timely assistance and resources.

Education

Bachelor of Science - Computer Science/Media Arts

University of New South Wales
04-2026

High School Diploma -

Penrith High School
12.2020

Skills

  • Computer programming
  • Adobe Creative Cloud including Photoshop, Lightroom, Aftereffects, etc
  • Autodesk Maya
  • Unity

Timeline

Customer Service Representative

07.2024 - Current

Administrator

Alpha One Coaching College
08.2021 - 12.2023

Telecross Volunteer

Red Cross
03.2019 - 08.2020

High School Diploma -

Penrith High School

Bachelor of Science - Computer Science/Media Arts

University of New South Wales

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Brinda Ilanchezhian