Organised administrative professional with experience in office management, staff onboarding, IT setup, and stakeholder communication. Skilled in calendar management, scheduling, event coordination, and systems administration.
Overview
4
4
years of professional experience
Work History
Office Coordinator
Lucid Consulting Engineering
04.2025 - 09.2025
First point of contact for staff, clients, and visitors (in-person, phone, email)
Supported new starters with onboarding communications and system access
Handled daily staff queries on operations, facilities, and tech systems
Managed complex calendars, meetings, and travel for Directors and teams
Coordinated onboarding/offboarding, including workspace setup and software installs
Led a full office relocation for 60 staff, managing logistics and communications
Met with internal and external stakeholders to ensure smooth operations and clear communication
Organised team events such as EOFY parties, quiz nights, and Christmas celebrations
Maintained a clean, stocked, and welcoming office environment
Ordered and managed IT equipment, PPE, and office supplies
Set up laptops and installed role-specific software for staff
Handled AV setup/troubleshooting for Teams calls, meetings, and events
Maintained registers of staff assets including IT equipment (laptops, docking stations, monitors), access cards, membership logins, passwords, and subscriptions
Managed incoming and outgoing mail, couriers, and deliveries
Used Deltek (Vantagepoint), Fee Forecaster, Google Suite, Microsoft Office, and Teams
Assisted with project forecasting, resourcing, and data entry
Tailored staff CVs and prepared professional proposals for clients
Planned and executed office events, including catering and logistics
Coordinated professional staff photoshoot for company-wide rebranding
Promoted a positive workplace culture through inclusive initiatives
Assisted with internal communications and branding consistency
Supported leadership to align staff materials with brand standards
Receptionist
Knight
01.2023 - 12.2024
Welcomed clients and staff, creating a friendly and professional atmosphere.
Opened and closed the office, ensuring smooth daily operations.
Answered inquiries via phone and email with prompt and accurate
responses.
Managed a busy switchboard to facilitate effective communication.
Coordinated deliveries and couriers, handling both incoming and outgoing
items.
Scheduled meetings and organized calendars for optimal efficiency.
Dispatched and received mail, ensuring timely delivery and communication.
Greeted incoming visitors and customers, providing friendly and
knowledgeable assistance.
Performed data entry tasks to maintain accurate records.
Oversaw office management tasks to support daily functions.
Planned and managed events, ensuring successful execution.
Contributed to in-house creative and marketing initiatives.
Conducted staff training and orientations to foster a cohesive team.
Resolved conflicts and handled complaints from disgruntled clients
effectively.
Admin & Payroll
BDBS Truck Sevices
02.2022 - 01.2023
Answered inquiries via phone and email, providing prompt and professional responses.
Managed deliveries, ensuring timely and accurate processing.
Scheduled meetings to optimize team collaboration and efficiency.
Dispatched mail, maintaining effective communication within the office.
Greeted customers and clients, delivering excellent service and support.
Performed data entry tasks to maintain accurate records and databases.
Handled invoicing and reconciliation processes with attention to detail.
Utilized Xero for accounting and financial management
Completed various office duties to support daily operations.
Assisted with accounts management and financial tracking.
Processed payroll accurately and in a timely manner.
Planned and coordinated staff events to enhance team engagement
Receptionist (contract)
Love Success - Village Vet, Chiswick & Hampstead Emergency Services
08.2021 - 02.2022
Welcomed clients and provided excellent customer service.
Answered phone calls and addressed email inquiries promptly.
Scheduled and managed appointments efficiently, including emergency calls.
Resolved conflicts and handled complaints effectively.
Greeted clients and ensured a positive first impression.
Maintained clear communication and collaboration with team members to achieve critical objectives under pressure.
Operated point-of-sale (POS) systems accurately.
Conducted stock maintenance and inventory management.
Performed general office duties to support daily operations.
Dispensed medication with attention to safety and compliance.
Managed a busy switchboard to facilitate effective communication.
Education
High School Diploma -
Willetton Senior Highschool
Perth, WA
04.2001 -
Skills
Customer/Client relations
Timeline
Office Coordinator
Lucid Consulting Engineering
04.2025 - 09.2025
Receptionist
Knight
01.2023 - 12.2024
Admin & Payroll
BDBS Truck Sevices
02.2022 - 01.2023
Receptionist (contract)
Love Success - Village Vet, Chiswick & Hampstead Emergency Services
Project Manager at SONITUS Engineering Consulting Inc. / ADVENS Engineering Inc.Project Manager at SONITUS Engineering Consulting Inc. / ADVENS Engineering Inc.