Briony Hooper Kuklinski
Erskine Park,NSW
Summary
Reliable professional in commercial transportation, known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges on the road. Committed to maintaining professionalism and punctuality in all transport assignments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Truck Driver
Surace Group
Bringjelly, NSW
07.2024 - 11.2024
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Worked well with dispatchers to communicate route and schedule changes.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Followed regular schedule of pickups for individual customers and groups.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
Truck Driver
Elite Sand & Soil
Penrith, NSW
11.2023 - 07.2024
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Cafe Supervisor
Sugarloaf Cafe
Cobbitty, NSW
02.2022 - 07.2022
- Developed strategies for increasing revenue and profitability.
- Monitored staff performance, providing feedback and guidance when necessary.
- Organized daily shift schedules for employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer complaints promptly and professionally.
Education
High School Diploma -
Elderslie High School
Camden, NSW11-2018
Skills
- Dependable and reliable
- Verbal and written communication
- Basic computer literacy
- Route planning expertise
- Logbook management
- Adaptability and resilience
- Customer-oriented
- Attention to detail
- Customer service
- Decision-making
- Self-motivation and discipline
References
References available upon request.
Timeline
Truck Driver
Surace Group
07.2024 - 11.2024
Truck Driver
Elite Sand & Soil
11.2023 - 07.2024
Cafe Supervisor
Sugarloaf Cafe
02.2022 - 07.2022
High School Diploma -
Elderslie High School
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