Summary
Overview
Work History
Education
Skills
Cover Letter
Personal Information
References
Certification
Timeline
Generic

Briony Nitschke

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Assistant Venue Manager

The Woolshed Inn Hotel
07.2023 - Current
  • Managed venue schedules, ensuring optimal utilization of space and resources.
  • Trained and supervised staff, fostering a team-oriented approach to ensure exceptional guest experiences.
  • Maintained accurate records of all financial transactions, supporting timely invoicing and payment collections from clients.
  • Supervised events from start to finish using effective crowd control methods.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with clients, leading to repeat business and referrals.

Administration/Barmaid/Gaming Attendant

The Woolshed Inn Hotel
04.2017 - Current
  • Float 7 cash tills, enter cash and eftpos data onto various spreadsheets
  • Balance Gaming float rebalance previous day
  • Invoicing/enter payments for functions or accommodation
  • Answering phone to various patrons re accommodation/functions/dinner booking
  • Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
  • Assisted in training new staff members on bar operations, procedures, and customer service standards.
  • Managed cash transactions accurately, balancing the cash register at the end of each shift.
  • Facilitated timely food orders for guests, coordinating with the kitchen staff to ensure prompt delivery and customer satisfaction.
  • Inventory control measures, reducing waste and ensuring adequate stock levels for all beverage items.
  • Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
  • Enhanced customer experience by providing friendly and attentive service during busy shifts.
  • Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.

Administration Secretary

Bordertown High School
04.2012 - 11.2020
  • Provide a efficient clerical support function for the school by answering and making telephone calls, sorting and distributing emails and mail, providing complete reception service to students, staff, parents and the wider community, word processing, filing, stock control etc
  • Assist with Student and Staff records using EDSAS, DUX, Sentral, Incidental Absences and Replink programs
  • Assist with collation of Student Bus List for surrounding schools and pre-schools
  • Assist Hospital Nurse with Student Immunisation Program
  • Provide a first aid service by maintaining correct stock level of first aid equipment and assisting students with basic first aid
  • Data entry of Electrical Testing equipment and assisting with testing
  • Maintain student and staff statistics and assist with various census reports as required
  • Assist with school magazine
  • Produce fortnightly Newsletter for school community

Administration Officer

Good Country Physiotherapy
02.2007 - 04.2012
  • Telephone Calls, Appointment scheduling, Banking, Receipting, Filing, Stock Control, Word processing and typing, Debtors
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Developed strong working relationships with colleagues, contributing to a positive work environment.
  • Handled sensitive information discreetly, maintaining confidentiality at all times.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Managed team petty cash, purchase orders and account transactions.

Doctors Receptionist

Dr Jayasinghe
03.1996 - 12.1999
  • Telephone Calls, Appointment scheduling, Banking, Receipting, Filing
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Dental Assistant

Dr Ean Nicholls
11.1992 - 02.1995
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Education

Skills

  • Good Organisational Skills
  • Strong Customer Relations Skills
  • Computer Proficiency
  • Data Entry
  • Telephone Answering
  • Word Processing and Typing
  • Filing
  • First Aid & CPR
  • Microsoft Word
  • Outlook
  • Excel
  • EDSAS
  • H & L POS
  • Food and Beverage Knowledge
  • Staff Scheduling
  • Team Management
  • Excellent communication
  • Staff training
  • Customer service
  • Staff Management

Cover Letter

I wish to reapply for the position of “Administration Secretary” with the Department of Education and Children's Services at the Bordertown High School.I believe I have the ability to work with a wide range of people and work closely with staff, students and parents. I consider myself to be someone who can work effectively both independently and as part of a team. I believe that I am proficient with EDSAS, DUX and telephone communication, and particularly skilled at face to face communication and client service.During my last 20 months working at Bordertown High School from April 2012 to present, I have dealt with a wide variety of students, families and staff. I have also had to communicate on a daily basis with students and staff. Consequently, I have also had to uphold a very high level of confidentiality. However, I also work autonomously for a wide variety of roles and responsibilities such as general administration and data management. In this position, I am able to regularly meet deadlines and tasks set in a timely manner.I have a good understanding of occupational health and safety. I have a current first aid and CPR certificate and have completed Mandatory Training.Yours sincerely,Briony Nitschke

Personal Information

Hobbies: music, socializing, gardening, camping

References

  • Lauren Nelson, Colleague/Friend, 0400374733
  • Clare Burgess, Friend, 0458522605

Certification

  • Responsible Services of Alcohol, E-Learning
  • Responsible Persons Badge
  • Current First Aid Certificate
  • Current CPR Certificate

Timeline

Assistant Venue Manager

The Woolshed Inn Hotel
07.2023 - Current

Administration/Barmaid/Gaming Attendant

The Woolshed Inn Hotel
04.2017 - Current

Administration Secretary

Bordertown High School
04.2012 - 11.2020

Administration Officer

Good Country Physiotherapy
02.2007 - 04.2012

Doctors Receptionist

Dr Jayasinghe
03.1996 - 12.1999

Dental Assistant

Dr Ean Nicholls
11.1992 - 02.1995

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