Britney Clemente
Dominos's Pizza
MUNNO PARA DOWNS,SA
3
years of professional experience
1
Certification
6
Languages
Results-oriented Manager experienced in customer service, team leadership, and operational efficiency. Achieved improved customer satisfaction and streamlined workflows through effective staff training and development. Focused on enhancing daily operations and implementing inventory management procedures to reduce waste and boost team productivity.
Work History
Manager
2 Years 2 Months- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Led team meetings to communicate goals, share updates, and foster collaboration.
- Developed training programs for new team members to enhance performance and efficiency.
- Implemented inventory management procedures, reducing waste and improving stock accuracy.
- Enhanced operational workflows by streamlining processes and reducing turnaround times.
- Analyzed sales reports to identify trends and adjust strategies for optimal performance.
- Collaborated with marketing to launch promotional campaigns, driving increased foot traffic.
- Mentored staff on customer service best practices, resulting in improved team morale and productivity.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Teacher's Assistant
- Collaborated with educators to develop individualized learning plans tailored to diverse student needs.
- Monitored student progress, providing feedback and support to promote academic achievement.
- Implemented educational resources and tools, enhancing lesson delivery and classroom productivity.
- Assisted teachers in classroom management and instructional activities to enhance student engagement.
- Organized classroom materials and resources, ensuring a conducive learning environment for students.
- Supported special education programs by assisting in the implementation of specific learning strategies.
- Facilitated communication between teachers, students, and parents to foster positive relationships and collaboration.
Instore Team Member
4 Months- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale system efficiently for accurate order processing and payment handling.
- Assisted in food preparation, adhering to safety protocols for quality and freshness.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Stocked inventory and monitored supplies to prevent shortages during peak hours.
- Collaborated with team members to optimize workflow during busy shifts for enhanced efficiency.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Handled cash transactions accurately, maintaining proper cash drawer balances throughout the shift.
- Resolved customer complaints professionally, ensuring their satisfaction with resolutions offered.
- Increased customer satisfaction by providing efficient and friendly service at all times.
Waitress
8 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in food preparation and ensured timely delivery of orders to enhance dining experience.
- Collaborated with kitchen staff to ensure accurate order fulfillment and efficient service flow.
- Maintained cleanliness and organization of tables and dining areas to promote a welcoming atmosphere.
- Adapted to fast-paced environment while managing multiple tables and prioritizing guest needs effectively.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma
Bachelor of Education (primary) - Education
- Australian Tertiary Admission Rank (ATAR) - [Rank]/75.87
- [Student teaching], [Craigmore South Primary School], Completed [2026]
- Member of [Gazelles], [2017] to [2026]
- [Captain] of [Gazelles]
- [Captain, Player, Coach] for [Gazelles], [2017] to [2026]
- Studied: [English literature], [Modern History]
- Studied: [Child Studies], [Outdoor Education]
Skills
Project oversight
Staff management
Team leadership
Training development
Time management
Inventory management
Decision-making
Team training
Team management
Communication skills
Workforce optimization
Accomplishments
- Documented and resolved [Customer complaints] which led to [Customer Satisfaction].
- Supervised team of [25] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CM - Certified Manager Certification
- [First Aid Certificate] Training - [2025-current]
- [Working with Children's Check] Training - [2024-current]
Languages
English
Native or Bilingual
Italian
Professional Working
Spanish
Limited Working
Russian
Limited Working
French
Limited Working
German
Limited Working
Timeline
Teacher's Assistant
Craigmore South Primary School
09.2026 - 09.2026Read More
Manager
Dominos's Pizza
08.2024 - CurrentRead More
Instore Team Member
Domino's Pizza
04.2024 - 08.2024Read More
Waitress
Caffe Acqua
04.2023 - 12.2023Read More
Craigmore High School
High School Diploma
Read More
University of Adelaide
Bachelor of Education (primary) from Education
Read More