Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Britney P. Avila

Sydney,NSW

Summary

Experienced Administrative Assistant with a background in managing diverse office functions and providing support to program managers. Strengths include strong organizational skills, ability to prioritize projects, and proficiency in utilizing software tools for efficient administration. Previous roles have consistently demonstrated improved operational efficiency through effective coordination of tasks and clear communication.

Overview

4
4
years of professional experience

Work History

Administrative & Program Support Assistant

Goodstart Early Learning Centre
NSW
11.2024 - Current
  • Maintained accurate documentation of daily reports, attendance logs, and child development records.
  • Supported internal communications through email drafting, calendar organization, and event coordination.
  • Assisted with data entry by updating internal systems and tracking compliance information.
  • Collaborated with team members to enhance scheduling and operational procedures.
  • Ensured all documentation adhered to regulatory standards and confidentiality policies.

Administrative Support Assistant

Genius Childcare
Pyrmont, NSW
07.2022 - 11.2024
  • Maintained accurate records and documentation to meet compliance requirements.
  • Organized confidential information, both digital and physical, for easy access.
  • Prepared reports and updated internal tracking systems to enhance data integrity.
  • Responded to inquiries from parents and staff with professionalism via email and in person.
  • Collaborated with team members to streamline daily operations and logistics.

Front Desk & Admin Assistant (Bar/Gaming Venue)

Allawah Hotel
Allawah, NSW
12.2022 - 02.2024
  • Processed cash and card transactions with precision using POS systems.
  • Delivered front-line customer service and efficiently resolved inquiries.
  • Balanced receipts and compiled comprehensive shift reports.
  • Organized shift rosters while updating logs and operational notes.

Operations & Facilities Support Assistant

Quest Hotel
Mascot, NSW
03.2022 - 07.2022
  • Ensured cleanliness and organization of high-traffic workspaces efficiently and promptly.
  • Followed detailed checklists to maintain quality standards and meet compliance requirements.
  • Monitored inventory levels and reported supply needs to support uninterrupted daily operations.
  • Documented maintenance issues accurately and communicated findings to supervisors.
  • Prioritized tasks effectively to meet tight deadlines in a fast-paced environment.

Remote Customer Support & Data Entry Assistant

Virtual Staffing Solutions
Ormoc City, Philippines
07.2021 - 02.2022
  • Executed high-volume data entry while maintaining accurate client records.
  • Managed inbound and outbound calls, responding to customer inquiries with precision.
  • Resolved customer issues by providing effective solutions and ensuring follow-up for satisfaction.
  • Leveraged internal databases and communication tools for efficient task tracking and documentation.

Education

Diploma - Early Childhood Education and Care

Lead College
NSW
05.2024

Certificate III - Early Childhood Education and Care

Lead College
NSW
04.2023

Skills

  • Adaptability
  • Office365 (Microsoft, Excel, Powerpoint, etc)
  • Decision Making
  • Problem Solving
  • Interpersonal Communication

References

References available upon request.

Timeline

Administrative & Program Support Assistant

Goodstart Early Learning Centre
11.2024 - Current

Front Desk & Admin Assistant (Bar/Gaming Venue)

Allawah Hotel
12.2022 - 02.2024

Administrative Support Assistant

Genius Childcare
07.2022 - 11.2024

Operations & Facilities Support Assistant

Quest Hotel
03.2022 - 07.2022

Remote Customer Support & Data Entry Assistant

Virtual Staffing Solutions
07.2021 - 02.2022

Diploma - Early Childhood Education and Care

Lead College

Certificate III - Early Childhood Education and Care

Lead College

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Britney P. Avila