Summary
Overview
Work History
Education
Skills
Design Skills
References
Timeline
Generic

BRITTANY CHUNG

Wollongong,Australia

Summary

Visual art and graphic design graduate with expertise in web, poster, and magazine design. Currently pursuing a graduate certificate in Marketing to enhance skills. Proficient in Adobe systems, delivering industry-standard campaigns with a focus on sustainable design solutions. Achieved a distinction average throughout studies, demonstrating commitment to excellence in a creative environment.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Storage King
North Wollongong
08.2024 - Current
  • Maintained high levels of customer satisfaction by delivering prompt, reliable assistance.
  • Developed custom scripts for automating repetitive tasks, improving productivity, and accuracy in storage management processes.
  • Evaluated and recommended new storage procedures to support business growth and requirements.
  • Analysed capacity growth trends over time, enabling better forecasting of future needs and budget allocation.
  • Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Assisted in administrative tasks such as email correspondence and document organisation.

Front of House Employee

Funlab
Wollongong
01.2024 - 11.2024
  • Maintained a clean and welcoming environment for guests, contributing to positive customer experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.
  • Performed opening and closing duties diligently, ensuring the venue was ready for optimal operations each day.

Sales Assistant

Just Group (Peter Alexander)
Shellharbour
11.2023 - 08.2024
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Provided a genuine and unique experience for every customer, which is in line with the Peter Alexander brand.
  • Assist with stock management and processing.
  • Work collaboratively within a team environment to achieve both individual and store targets.
  • Assist with the setup of store promotions and visual merchandising.
  • Minimise stock loss by following company's loss prevention policies and procedures.

Store Assistant

Aldi
DAPTO
05.2022 - 06.2023
  • Balanced and organised the cash register by handling cash, counting change and operating the EFTPOS.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Crew Member

McDonalds
Warilla
08.2020 - 02.2022
  • Ensured the cleanliness of workstations, dining areas, and equipment to maintain high standards.
  • Assisted customers with orders, enhancing the overall dining experience.
  • Operated drive-thru headset technology efficiently to achieve performance targets.

Education

Bachelor of Arts - Creative Arts Majoring in Visual Arts and Design

University of Wollongong
Wollongong, NSW
01.2024

Skills

  • Able to work independently through strict guidelines by incorporating time management, prioritizing tasks, and taking initiative to ensure team productivity
  • Efficient verbal and written communication skills are evidenced in my role as an assistant manager, where I maintained customer relationships and handled administrative duties
  • Leadership and collaboration across group projects involve delegating tasks within a team, problem-solving, and decision-making

Design Skills

  • Design knowledge indicated in the 500 Micoplastics campaign, where I successfully combined typography, illustration, colour theory, and composition hierarchy.
  • Presentation skills, where I showcased projects to clients from conception to completion.
  • Marketing techniques evidenced in the Retrends campaign, where I effectively positioned the brand as a sustainable, contemporary fashion retail store.
  • Ensuring brand consistency by being detail-oriented, creating a cohesive set of assets throughout digital campaign projects, and ensuring regularity across all media.

References

Available Upon Request

Timeline

Assistant Manager

Storage King
08.2024 - Current

Front of House Employee

Funlab
01.2024 - 11.2024

Sales Assistant

Just Group (Peter Alexander)
11.2023 - 08.2024

Store Assistant

Aldi
05.2022 - 06.2023

Crew Member

McDonalds
08.2020 - 02.2022

Bachelor of Arts - Creative Arts Majoring in Visual Arts and Design

University of Wollongong

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