BRITTANY CHUNG
Wollongong,Australia
Summary
Visual art and graphic design graduate with expertise in web, poster, and magazine design. Currently pursuing a graduate certificate in Marketing to enhance skills. Proficient in Adobe systems, delivering industry-standard campaigns with a focus on sustainable design solutions. Achieved a distinction average throughout studies, demonstrating commitment to excellence in a creative environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Storage King
North Wollongong
08.2024 - Current
- Maintained high levels of customer satisfaction by delivering prompt, reliable assistance.
- Developed custom scripts for automating repetitive tasks, improving productivity, and accuracy in storage management processes.
- Evaluated and recommended new storage procedures to support business growth and requirements.
- Analysed capacity growth trends over time, enabling better forecasting of future needs and budget allocation.
- Organised workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Assisted in administrative tasks such as email correspondence and document organisation.
Front of House Employee
Funlab
Wollongong
01.2024 - 11.2024
- Maintained a clean and welcoming environment for guests, contributing to positive customer experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly.
- Performed opening and closing duties diligently, ensuring the venue was ready for optimal operations each day.
Sales Assistant
Just Group (Peter Alexander)
Shellharbour
11.2023 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided a genuine and unique experience for every customer, which is in line with the Peter Alexander brand.
- Assist with stock management and processing.
- Work collaboratively within a team environment to achieve both individual and store targets.
- Assist with the setup of store promotions and visual merchandising.
- Minimise stock loss by following company's loss prevention policies and procedures.
Store Assistant
Aldi
DAPTO
05.2022 - 06.2023
- Balanced and organised the cash register by handling cash, counting change and operating the EFTPOS.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Crew Member
McDonalds
Warilla
08.2020 - 02.2022
- Ensured the cleanliness of workstations, dining areas, and equipment to maintain high standards.
- Assisted customers with orders, enhancing the overall dining experience.
- Operated drive-thru headset technology efficiently to achieve performance targets.
Education
Bachelor of Arts - Creative Arts Majoring in Visual Arts and Design
University of Wollongong
Wollongong, NSW01.2024
Skills
- Able to work independently through strict guidelines by incorporating time management, prioritizing tasks, and taking initiative to ensure team productivity
- Efficient verbal and written communication skills are evidenced in my role as an assistant manager, where I maintained customer relationships and handled administrative duties
- Leadership and collaboration across group projects involve delegating tasks within a team, problem-solving, and decision-making
Design Skills
- Design knowledge indicated in the 500 Micoplastics campaign, where I successfully combined typography, illustration, colour theory, and composition hierarchy.
- Presentation skills, where I showcased projects to clients from conception to completion.
- Marketing techniques evidenced in the Retrends campaign, where I effectively positioned the brand as a sustainable, contemporary fashion retail store.
- Ensuring brand consistency by being detail-oriented, creating a cohesive set of assets throughout digital campaign projects, and ensuring regularity across all media.
References
Available Upon Request
Timeline
Assistant Manager
Storage King
08.2024 - Current
Front of House Employee
Funlab
01.2024 - 11.2024
Sales Assistant
Just Group (Peter Alexander)
11.2023 - 08.2024
Store Assistant
Aldi
05.2022 - 06.2023
Crew Member
McDonalds
08.2020 - 02.2022
Bachelor of Arts - Creative Arts Majoring in Visual Arts and Design
University of Wollongong