Brittany Creeper
Adelaide,SA
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycles across the Engineering sector with global consultancies. Develops and implements strategies to meet specific position requirements and source qualified candidates. Proven commitment to establishing and maintaining strong clients relationships with a professional, yet warm approach. Offering almost two years of recruitment experience and 10 years administration experience.
Overview
13
13
years of professional experience
Work History
Recruitment Consultant
Roussos Recruitment
08.2022 - Current
- Responsible for leading and managing recruitment and talent acquisition for key clients across the Engineering industry.
- Knowledge on the Construction, Civil, Architecture and Property industries.
- Collaborated with hiring managers to develop recruitment strategies aligned with the organisations gaols and objectives.
- Manage the full recruitment lifecycle across a variety of open roles helping clients find, hire, and retained quality talent.
- Negotiated competitive remuneration packages on behalf of clients and candidates to ensure successful placements.
- Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
- Contributed to business development by identifying potential new clients within the engineering industry.
- Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
- Conducted reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
- Utilise various scouring channels, including online job portals, social media platforms, networking events and employee referrals to attract a diverse pool of qualified candidates.
Future Directions Committee Member
Property Council SA
01.2024 - Current
Design Studio Host
Hickinbotham
07.2020 - 07.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Greeting and assisting clients with home selections
- Liaising and coordinating meetings with suppliers
- Managing the staff calendar and organising client selections appointments
- Conducting monthly audit of supplies/stock
- Managed an average of 40 calls per day to address client inquiries
- Responding to emails in a timely manner
- Carried out day to day duties accurately and efficiently
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Worked with customers to understand needs and provide excellent service
- Ensured the design studio is always well presented and operating effectively.
Reservations Agent
Stamford Plaza Adelaide
06.2019 - 07.2020
- Acknowledging customer issues and resolving problems quickly and efficiently
- Balancing and auditing daily transactions
- Responding to emails in a timely manner
- Conducting daily reports using Excel
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills
- Provided customers with information about availability and pricing
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Front Office Receptionist
The Lakes Hotel
01.2011 - 06.2019
- Assisting guests with check-ins/check-outs, account inquiries and any additional services needed
- Managing a fast paced switchboard
- Directed incoming calls to internal personnel and departments, routing to best-qualified department
- Acknowledging customer issues and resolving problems quickly and efficiently
- Balancing and auditing daily transactions
- Responding to emails in a timely manner
- Taking accommodation bookings, including group bookings
- Constructing Manual Invoices and Group Booking Terms & Conditions
- Reporting facility and room maintenance problems to appropriate personnel for immediate action
- Monitoring premises, updating logs & issuing passes to maintain security.
Education
Diploma of Event Management -
TAFE
01.2017
High School Diploma -
Saint Michael's College
11.2013
Skills
- Client management
- Strategic Planning
- Relationship Building
- Industry Expertise
- Candidate Sourcing
- Applicant interviewing
Personal Information
Date of Birth: 11/12/95
References
- Ashleigh Nikolich, Executive Assistant to COO, Hickinbotham, 0499 998 784
- Mike Hancock, General Manager, The Lakes Hotel, 0404 029 754
Timeline
Future Directions Committee Member
Property Council SA
01.2024 - Current
Recruitment Consultant
Roussos Recruitment
08.2022 - Current
Design Studio Host
Hickinbotham
07.2020 - 07.2022
Reservations Agent
Stamford Plaza Adelaide
06.2019 - 07.2020
Front Office Receptionist
The Lakes Hotel
01.2011 - 06.2019
Diploma of Event Management -
TAFE
High School Diploma -
Saint Michael's College
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