Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brittany Gretgrix

Airport West,VIC

Summary

Dynamic Practice Manager with a proven track record at Essendon ENT, excelling in patient-centred administration and effective schedule coordination. Expert in electronic health record systems and inventory management, enhancing operational efficiency and patient flow. Committed to optimising service delivery through strategic communication and meticulous document organisation.

Overview

13
13
years of professional experience

Work History

Practice Manager

Essendon ENT
11.2015 - Current
  • Assisted in managing daily operations to ensure efficient workflow and patient care.
  • Scheduling appointments and maintaining patient records accurately.
  • Learned to utilise practice management software for tracking patient information and billing processes.
  • Coordinated communication between the surgeon and patients to enhance service delivery.
  • Helped maintain inventory of medical supplies, ensuring availability for clinical needs.
  • Ordered all office supplies and kept check on inventory levels.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Oversaw accounting, budgeting, and financial reporting.
  • Directed daily operations to enhance patient flow and service delivery efficiency.
  • Implemented electronic health record systems to streamline patient information management.

Receptionist

Real Assist
01.2013 - 02.2014
  • Managed front desk operations.
  • Provided administrative support by handling multi-line phone systems and directing inquiries to appropriate departments.
  • Coordinated office communications, maintaining clear channels between staff, clients, and management.
  • Developed and maintained filing systems, improving document retrieval efficiency for team members.

Education

Diploma of Specialist Makeup Services - Make Up And Hair Styling

Australian School of Beauty
Melbourne
11-2015

High School Diploma -

Essendon Keilor College
Essendon
12-2012

Skills

  • Effective schedule coordination
  • Document organization
  • Experience with electronic health record systems
  • Inventory management
  • Patient referral oversight
  • Patient-centered practice administration

Interests

  • Cooking
  • Camping
  • Spending time with pets
  • Avid Reader
  • Watching Documentries

Timeline

Practice Manager

Essendon ENT
11.2015 - Current

Receptionist

Real Assist
01.2013 - 02.2014

Diploma of Specialist Makeup Services - Make Up And Hair Styling

Australian School of Beauty

High School Diploma -

Essendon Keilor College

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Brittany Gretgrix