Brittany Hay
Melbourne,VIC
Summary
I'm a strategic, fast-paced Relationships Manager, with a passion for building connections. Currently leading B2B business development and industry engagement across the southeast coast with AusIMM, I work closely with key players in the resources sector, developing partnerships that last and conversations that matter.
I built an extensive career in the music industry—a space that still fuels my creativity and drive. When COVID shifted the landscape, I pivoted to corporate partnerships, excelling in stakeholder engagement, strategic thinking, and business development.
Now, I'm more than ready to bring that depth of expertise back to music and the entertainment industry. The opportunity to join the Mushroom Group feels like the perfect intersection of my professional journey and my lifelong passion.
Overview
17
17
years of professional experience
Work History
Relationship Manager, Industry Relations and Partnerships
The Australasian Institute of Mining & Metallurgy (AusIMM)
Carlton, VIC
08.2024 - Current
- VIC, NSW, SA, and TAS B2B partnerships and business development lead for industry partnerships, industry relations, sponsorships, and sales.
- Working across 9 revenue streams (including new B2B partnerships), I have already exceeded multiple of my 2025 targets, placing me at 119%, 146 %, 76% (projected at 92% with rolling commission), 88%, 110%, 89%, 126%, 93% and 103% respectively.
- Key highlights include (1) bringing on multiple new organizational partnerships (119% of target) as a focus area in a high-risk market seeing increased churn and budget cuts/freezes; (2) seeing investment uplift of renewing partnerships (highlights include a 22% uplift on a Major Partnership renewal and a 122% uplift on an Industry Partnership renewal); and (3) spearheading a new, scalable revenue stream.
- Representing AusIMM in a high-impact, front-facing capacity, actively engaging with industry across conferences, flagship events, community initiatives, client meetings, and external forums, both nationally and internationally.
- Lead for C-suite and executive-level engagement across the southeast coast includes (1) hosting C-suite VIP invitation-only events and liaising as the company representative BD manager, networking with clients; (2) thorough industry research, extensive IP on relationships and engagement across the sector, and cross-management or partnerships against key stakeholders; (3) building C-suite invite-only audience lists, actively scouting out industry leaders, and bringing them into our strong networks.
- Building partnership agreements and ongoing management of end-to-end delivery of the deliverables, and ongoing account management.
- Excellent communication and collaboration skills internally across teams, and externally across multiple stakeholders within each client and prospect.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Managing client accounts and coordinating service delivery with internal teams.
- Analyzed market trends to identify opportunities for clients' growth strategies.
- Maintained comprehensive records of client interactions using CRM tools effectively.
Various Entertainment Industry Experiences
Self-Employed
Melbourne, VIC
01.2009 - Current
- Solo multi-instrumentalist, lead performer in bands and musicals, recording artist (vocals).
- Performed as the principal French horn player and percussionist with prestigious orchestras: PGYO, MYWS (multi-eisteddfod winning ensemble), VYSO, HSO, SWB, PO, SO, and ESB.
- Music competition adjudicator
- AMEB practical and theory examinations teacher.
- Private piano teacher and exam accompanist (accompanied Bachelor’s degree level exams at Monash University).
- Composed and produced the "Itsapalooza" children's album during lockdown; self-created, written, designed, recorded, and produced.
- Monash University Recording Artist.
- Proficient in vocals (Bachelor's degree), piano (AMEB Grade 6), French horn (AMEB Grade 7), orchestral, and mallet percussion (VCE top acts invitee).
- Served as pit musician (French Horn) for theatre productions.
- Performed live music at various venues, engaging diverse audiences.
- Played variety of music with broad stylistic range and improvisatorial flexibility.
- Studio session work; writer and producer, vocals + orchestration via MIDI keyboard
- Elite auditory skills, with perfect pitch, extensive music theory knowledge, and fast transcription.
Senior Partner Relationships Coordinator, Industry Relations & Partnerships
AusIMM, The Australasian Institute of Mining & Metallurgy
Carlton, VIC
05.2023 - 08.2024
- Lead coordinator for a portfolio of 20+ B2B industry partnerships, with a strong emphasis on client retention, growth, and delivering tailored value across each relationship.
- Achieved 68% of the 2024 renewals target within the first month of the year.
- Known for a sharp eye for detail, developing high-quality contracts and proposals, presentations, executive contact lists, legal agreements, and reviewing prospectus builds.
- Measuring and analyzing the performance of each partnership, ensuring the seamless delivery of agreed inclusions, and finding ways to enhance, nurture, uplift, and support the ongoing relationship.
- Actively engaged across the industry, with a strong commitment to building long-term, trust-based relationships.
- Developed and implemented innovative solutions to improve operational efficiency.
- Collaborated with cross-functional teams to align goals and strategies effectively.
- Managed client relationships to ensure satisfaction and long-term collaboration.
Education
Certificate of Technical Studies - Enhancing Events With AI
PCMA Event Leadership Institute
Online07-2025
Certificate of Technical Studies - Communication Skills Training
PD Training
Carlton, VIC05-2025
Certificate of Technical Studies - Diversity & Inclusion (Foundations)
AusIMM
Carlton, VIC07-2023
Undergraduate Certificate - Information And Communication Technology
Swinburne University of Technology
Melbourne, VIC12-2021
Bachelor of Music - Jazz
Monash University
Clayton, VIC12-2021
Skills
Client relationships
- Stakeholder partnerships and engagement, sponsorship, and sales
- B2B growth and business development
- Management of client relationships
- Communication proficiency
- Networking techniques
- Engagement with clients
- Generation of new business opportunities
- End-to-end account oversight and management
- Solution-oriented action plans, building overarching stakeholder mapping, and partnership roadmap
- Effective time management practices, highly efficient, and organized
- Executive engagement and strong research abilities in building out C-suite and executive networks
Music
- Perfect pitch
- Proficient multi-instrumentalist: vocals, piano, French horn, mallet percussion, and orchestral percussion
- Elite auditory skills and fast, highly accurate transcription of music
- Diverse musical performances (pop, classical, jazz)
- Proficient in music theory and sight-reading
- Music composition and arrangement
- Live performance
- Skills in complex music, including difficult and changing time signatures, beat placement, complex chords, and arrangements for large ensembles
- Brand building and unique identifiers
- Digital recording (MIDI via keyboard)
Recordings
Recording example:
- Studio: Jekyll, Hiatus Kaiyote cover (full recording: https://www.youtube.com/watch?v=rPnWHBymnB4)
- Live: Eclipse by Charles Mingus COVER (full recording: https://drive.google.com/file/d/1124tDpMEb_kmFz_J0xzh6lHiaLeql-Ww/view?usp=drive_link
Composition examples
- Kids Album: Itsapalooza (self written, recorded and produced) (full album: https://open.spotify.com/artist/4NiZ38YrwcQBuXhYXwtRex?si=0jEWw1piRa2LbvRqDrM1hw)
Relevant Education
- Swinburne University, Various Professional Development & Sales Training, 01/01/20, 12/31/25
- Monash University, Bachelor of Music (Jazz), 01/01/17, 12/31/19
- Ivanhoe Girls Grammar School, Music Scholarship, 2017
- Melbourne Youth Orchestras, Various French Horn and Percussion Scholarships, 01/01/10, 12/31/17
References
References available upon request.
Timeline
Relationship Manager, Industry Relations and Partnerships
The Australasian Institute of Mining & Metallurgy (AusIMM)
08.2024 - Current
Senior Partner Relationships Coordinator, Industry Relations & Partnerships
AusIMM, The Australasian Institute of Mining & Metallurgy
05.2023 - 08.2024
Various Entertainment Industry Experiences
Self-Employed
01.2009 - Current
Certificate of Technical Studies - Enhancing Events With AI
PCMA Event Leadership Institute
Certificate of Technical Studies - Communication Skills Training
PD Training
Certificate of Technical Studies - Diversity & Inclusion (Foundations)
AusIMM
Undergraduate Certificate - Information And Communication Technology
Swinburne University of Technology
Bachelor of Music - Jazz
Monash University
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