Brittany Kandetzki
Dandenong,VIC
Summary
Passionate and dedicated individual with a strong interest in the mental health field, eager to begin a career in providing compassionate care and support. Recently completed CPD accredited 3-in-1 Certificate in Mental Health, equipping me with foundational knowledge of mental health principles and practices. Known for excellent communication skills, empathy, and the ability to connect with others on a personal level. Committed to advocating for mental health awareness and continuous learning to enhance my capabilities. Ready to contribute to a dynamic team and make a positive impact on individuals' well-being.
Overview
13
13
years of professional experience
Work History
House Cleaner
Essential Cleaning Co.
12.2016 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Legal Receptionist/Conveyancing Assistant
Lyttletons Solicitors
10.2011 - 09.2015
- Demonstrated professionalism in handling confidential information, ensuring privacy for clients and the firm.
- Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
- Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
- Streamlined the conveyancing process by maintaining accurate and organized client files.
- Kept clients informed throughout the entire conveyancing process using various communication methods tailored to individual preferences.
- Prepared legal documents such as contracts, transfers, and mortgage deeds, ensuring accuracy and compliance with relevant regulations.
- Contributed to positive client reviews and testimonials by consistently delivering high-quality service throughout all stages of the conveyancing process.
Education
Certificate in Regular First Aid - First Aid
CPR First Aid
Melbourne, VIC12.2024
CPD Accredited 3-in-1 Certificate in Mental Health - Mental Health
The Learning Group
Melbourne, VIC07.2024
Skills
- Customer service
- Housekeeping
- First Aid/CPR
- Problem-solving
- Behavior observation
- Recovery support
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
Additional Information
references
Jodie Mcauliffe – current employer of Essential Cleaning Co.
0481 952 669
Patricia Sparvelis – current client for Essential Cleaning Co.
0416 298 621
Fleur Costa – colleague at Essential Cleaning Co.
Timeline
House Cleaner
Essential Cleaning Co.
12.2016 - Current
Legal Receptionist/Conveyancing Assistant
Lyttletons Solicitors
10.2011 - 09.2015
Certificate in Regular First Aid - First Aid
CPR First Aid
CPD Accredited 3-in-1 Certificate in Mental Health - Mental Health
The Learning Group
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