Brittany Khan
Penrith
Summary
Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Goodradigbee Cultural and Heritage Aboriginal Corporation
Penrith, NSW
07.2021 - 04.2024
- Provided day-to-day support to clients, focusing on their individual needs, wellbeing, and personal goals.
- Built trusting relationships by offering consistent guidance, empathy, and encouragement.
- Assisted clients with daily activities, transport, and appointments to help them stay connected and independent.
- Supported access to community programs, education, and employment pathways to improve opportunities.
- Kept clear and accurate notes to ensure each client’s progress and needs were well understood by the team.
- Worked closely with colleagues and other professionals to provide coordinated and compassionate care.
Supervisor
FlipOut
10.2021 - 10.2022
- Update employees with the latest policies, procedures and assigning specific tasks
- Supervise a number of employees on shift
- Partnered with management to coach, discipline and manage employees.
- Arranged and prepared tables for customers to offer memorable experiences
- Applied strong leadership talents and problem solving skills to maintain team.
- Stocktake, cleaning. Currently training on party organization and complete the a set party run sheet on a weekly basis and take all party payments.
Education
High school - undefined
Cambridge park high school
01.2016
Skills
- Food preparation and cooking
- Training manual and program development
- Customer service and support
- Cooperative attitude
- Telephone etiquette
- Cash handling and POS operation
- Cleaning and housekeeping
- Supervisory experience
- Daily living assistance
- Health and safety compliance
- Emotional support and empathy
- Relationship management
- Life skills training
- Recreational activity facilitation
- Verbal and written communication skills
- Documentation and reporting
Certification
Diploma of community services
Reference
leonnie.carroll@gcahac.org.au
Shoba@flipout.com.au
Timeline
Supervisor
FlipOut
10.2021 - 10.2022
Support Worker
Goodradigbee Cultural and Heritage Aboriginal Corporation
07.2021 - 04.2024
High school - undefined
Cambridge park high school