Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Brittany Le

Lidcombe,NSW

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Store Manager

Jimmy Choo
12.2020 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Sales Assistant

Zara Inditex
09.2018 - 11.2020
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Supported store management with administrative tasks such as scheduling appointments or updating client records.

Skills

  • Team Development
  • Retail Inventory Management
  • Report Generation
  • Competitor Monitoring
  • Loss Prevention
  • Employee Training
  • Problem-Solving
  • Leadership Development
  • Store operations
  • Delegating Work
  • Strategic thinker
  • Team leadership and coaching

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Professional Working

Timeline

Store Manager

Jimmy Choo
12.2020 - Current

Sales Assistant

Zara Inditex
09.2018 - 11.2020

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Brittany Le