Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Menzies

Toowoomba,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Outdoor Educator

Emu Gully Adventure Education
Toowoomba, QLD
02.2021 - Current
  • Assisted in the development of new programs designed to increase engagement among participants.
  • Created opportunities for collaboration between participants by facilitating group discussions and activities.
  • Demonstrated appropriate safety measures during all outdoor activities.
  • Coordinated with team members to ensure quality instruction was provided at all times.
  • Monitored weather conditions and adjusted course itineraries accordingly.
  • Organized and facilitated groups of up to 200 Young People, managing my staff and group staff in the process

Lifesaver

Australian Lifeguarding Services
Noosa, QLD
11.2022 - 01.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted and Managed in the handling of emergency situations with a calm demeanor.
  • Maintained updated knowledge through continuing education and advanced training.

Brewer/Waitress

4 Brothers Brewing
Toowoomba, QLD
07.2019 - 02.2021
  • Provided technical advice about beer-making techniques to home brewers who visited the brewery's taproom.
  • Resolved customer complaints in a timely manner with professionalism.
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Provided excellent customer service to ensure repeat customers.
  • Developed positive relationships with regular customers through friendly conversation.

Education

Cert III And IV in Outdoor Leadership

Outdoor Training College
Windsor, NSW
12-2023

High School Diploma -

Lithgow State High School
Lithgow, NSW
11-2016

Skills

  • Group Management
  • Group Supervision
  • Data Entry
  • Friendly, Positive Attitude
  • Interpersonal Skills
  • Team Leadership
  • Customer and Service-Oriented
  • Emergency Response

Timeline

Lifesaver

Australian Lifeguarding Services
11.2022 - 01.2024

Outdoor Educator

Emu Gully Adventure Education
02.2021 - Current

Brewer/Waitress

4 Brothers Brewing
07.2019 - 02.2021

Cert III And IV in Outdoor Leadership

Outdoor Training College

High School Diploma -

Lithgow State High School

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Brittany Menzies