BRITTANY RITCHIE
Edgeworth,NSW
Summary
I would love to secure a position that offers change and opportunity for my career development and at the same time utilizing my current area of expertise and employee satisfaction services with in a positive team environment.
I am experienced with administrative support, office management, and coordination of daily operations. Utilizes strong communication and organizational skills to maintain efficient workflows and support team objectives. Knowledge of office software, scheduling, and problem-solving to ensure smooth operations.
Overview
6
6
years of professional experience
Work History
Administration Officer
Many Rivers Family Violence Prevention Unit & Legal Services
02.2019 - 04.2023
- Coordinated daily administrative tasks to optimize office workflow and enhance team collaboration.
- Maintained filing systems and databases, streamlining access to important documents for staff members.
- Provided support in budget tracking and expense reporting, contributing to effective financial management.
- Implemented office procedures that improved operational efficiency and reduced response times on requests.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Drafted and distributed invoices for outstanding payments.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Managed team petty cash, purchase orders and account transactions.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
Administrative Officer
Aboriginal Legal Services LTD
04.2023 - Current
- Coordinated office operations to enhance efficiency and streamline administrative processes.
- Assisted in maintaining accurate records and documentation for compliance with organizational policies.
- Developed and implemented filing systems that improved data retrieval times and organization.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained inventory of office supplies and placed orders.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
HIGH SCHOOL CERTIFICATE -
Melville High School
01.2014
First Aid Certificate - undefined
Many Rivers Family Violence Prevention & Legal Services
01.2015
First aid Certificate - undefined
Tafe NSW Dubbo
01.2017
Certificate of Participation - IPROWD Training Program
Tafe NSW Dubbo
01.2017
Certificate III Vocational And Study Pathways
TAFE NSW
Armidale, NSW01-2021
Skills
- Administrative support
- Customer relations
- Payroll and budgeting
- File maintenance
- Calendar management
- Database administration
- Office administration
- Customer service
- Attention to detail
- Decision-making
- Team collaboration
- Personable and approachable
- Data confidentiality
- Multi-line phone systems
- Team building and leadership
- Mail handling
- Supplies ordering
Timeline
Administrative Officer
Aboriginal Legal Services LTD
04.2023 - Current
Administration Officer
Many Rivers Family Violence Prevention Unit & Legal Services
02.2019 - 04.2023
First Aid Certificate - undefined
Many Rivers Family Violence Prevention & Legal Services
First aid Certificate - undefined
Tafe NSW Dubbo
Certificate of Participation - IPROWD Training Program
Tafe NSW Dubbo
HIGH SCHOOL CERTIFICATE -
Melville High School
Certificate III Vocational And Study Pathways
TAFE NSW
Similar Profiles
Kayla TorresKayla Torres
Client Services Specialist at Family Violence Prevention ServicesClient Services Specialist at Family Violence Prevention Services
Katelynn FloresKatelynn Flores
Facilitator at Family Violence Prevention ServicesFacilitator at Family Violence Prevention Services
JENNIFER MCCALLJENNIFER MCCALL
Counselor at Family Violence Prevention ServicesCounselor at Family Violence Prevention Services
Kohen Williams-TomkinsKohen Williams-Tomkins
Market Sales- Promote Healthy Living at Erin RobertsMarket Sales- Promote Healthy Living at Erin Roberts
Melissa WicksMelissa Wicks
Postal Worker at Mikajo Pty LtdPostal Worker at Mikajo Pty Ltd