Brittany Sinclair

· Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.

· Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.

· Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.

· Updated spreadsheets and databases to track, analyse, and report on performance and Training data.

· Filed paperwork and organized computer-based information.

· Updated and maintained confidential databases and records.

· Used different programs to prepare documents and reports.

· Provided professional administrative support during meetings, including agenda preparation and minute-taking duties.

· Balanced multiple priorities effectively by utilizing strong organizational skills and proactive task management techniques.

· Processed expenses and reimbursements for team and management.

· Answered high volume of phone calls and email inquiries.

· Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

· Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.

· Facilitated training and onboarding for incoming Nursing staff.

· Supported team in Roster errors.

· Assisting to find staff.

· Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.