Summary
Overview
Work History
Education
Skills
Training
References
Affiliations
Timeline
Generic

Brittany Smithson-Bealing

Ormeau,Australia

Summary

Dynamic retail professional with a proven track record at JD Sports, excelling in operational efficiency and team building. Adept at financial analysis and strategic planning, I have successfully implemented sales strategies that enhanced revenue growth while fostering a collaborative work environment. Committed to driving performance and achieving business goals. I am now looking to use what I have learned during my years leading stores in retail in another industry.

Overview

11
11
years of professional experience

Work History

Assistant Manager

jd sports
Pacific Fair, QLD
03.2025 - Current
  • Assigned work and monitored project personnel performance to ensure accountability.
  • Reviewed employee attendance, timekeeping, and payroll data for accuracy.
  • Organized training sessions for new hires to enhance workplace integration.
  • Created detailed reports on sales trends, inventory levels, and financial metrics.
  • Implemented quality control measures to maintain company standards.
  • Conducted regular performance reviews, providing feedback to promote improvement.
  • Managed customer inquiries and complaints, ensuring timely resolutions.
  • Collaborated with management to develop operational strategies for improved efficiency.

Store Manager

jd sports
HOBART, Tasmania
06.2023 - 03.2025
  • Conducted daily operations including opening, closing, and cash handling processes.
  • Implemented promotional campaigns to enhance product awareness and sales.
  • Trained associates on daily tasks, promoting adherence to procedures and standards.
  • Evaluated store performance and incorporated feedback into improvement plans.
  • Built relationships with key customers to expand business networks and opportunities.
  • Strengthened workflow productivity by hiring and developing top talent.
  • Provided leadership to newly hired employees, ensuring program knowledge transfer.
  • Maintained compliance with safety regulations, enhancing operational integrity.

Store Manager/Cluster Manager

Platypus Shoes
Hobart, Tasmania
02.2021 - 06.2023
  • Running the shop front
  • Secondment: Acting Area manager when my line manager is unavailable
  • Up-skilling team into management roles and developing career pathways, planning for succession
  • Rostering to wage percentages
  • Identifying problems or shortages in stock levels
  • Floor planning to create higher gross profit sales
  • Hiring and looking for potential team in daily environments
  • Working closely with senior management to create sales goals
  • Deep diving all aspects of the business to identify areas of opportunity
  • Weekly loss and prevention and identifying areas for cycle counts.
  • Structuring stock management systems to achieve high stock take results
  • Liaising with centre management and contractors for store development
  • Daily communication with head office departments for smooth running of the business

2IC

Typo
Hobart, Tasmania
04.2019 - 08.2020
  • Customer Service
  • Achieving Key Performance Indicators
  • Organising daily store operations
  • Staff training
  • Weekly admin
  • Visual merchandising
  • Creating amazing customer experience
  • Rostering
  • Communicating with management and senior management to achieve goals
  • Budgeting

Rubi Shoes Department Manager

Cotton On Mega
Hobart, Tasmania
06.2018 - 04.2019
  • Customer service
  • Striving to reach KPI's
  • Stock processing
  • End of day duties
  • Constant rack up and store cleanliness
  • Putting customer engagement first
  • Handling the Rubi Shoes department

Reception/Tooth Gem Technician

Tahiti Felix Master Tattoo
Hobart, Tasmania
01.2016 - 01.2018
  • Providing customers with knowledge and advice.
  • Store cleaning
  • Making appointments
  • Answering phones
  • Tooth gem technician (own business)

Sales Manager

Banjos Bakery
Hobart, Tasmania
03.2014 - 04.2016
  • Providing friendly & efficient customer service.
  • Preparing & handling food.
  • Training new staff members and assisting with ongoing training.
  • Stock control, ordering and stock take.
  • Visual merchandising.
  • Performance Management.
  • Cash Handling.
  • Dealing with customer complaints effectively and professionally.
  • Interviewing and hiring of staff.
  • Attending conferences.
  • Attending all company charity events.
  • Research and Development.
  • Achieving KPI's.
  • Safety inspections (weekly, monthly and quarterly).

Personal Assistant / Administration (Temp position in line with Supervisory role)

Banjos Head Office
Hobart, Tasmania
08.2014 - 12.2014
  • Assisting with developing step by step procedure manuals.
  • Reception duties such as receiving phone calls and messages.
  • Creating wastage and production spread sheets.
  • General administrative work.
  • Organising merchandising of products.
  • Creating online training for staff.
  • Organising freight.

Human Resources (trainee)

Abc Link
Hobart, Tasmania
11.2013 - 04.2014
  • Recruiting staff
  • Placing weekly advertisements in many media platforms such as Seek, Gumtree and Newspapers
  • Interviewing prospective staff members
  • Leading 5 day training programs
  • Organising morning meetings
  • Processing contracts
  • Allocating appointments
  • Closing and finalising sales
  • Stock control, including reordering
  • Maintaining data bases through spread sheets

Education

IV -

Business Management
04.2025

Skills

  • Financial analysis
  • Operational efficiency
  • Team building
  • Sales strategies
  • Data analysis
  • Retail operations management
  • Performance evaluations
  • Customer relationship management
  • Administration and reporting
  • Product development
  • Talent acquisition
  • Complex Problem-solving
  • Effective communication
  • Human resources management
  • Budgeting: Profit and Loss
  • Rostering and wage control
  • Floor planning to increase gross profit percentages
  • Business analysis and reporting
  • Contract management
  • Performance evaluation
  • Regulatory compliance
  • Idea development and brainstorming

Training

  • 2014, Esset Barista Qualification
  • 2014, First Aid
  • 2015, Fire Warden
  • Current, IV Business Management

References

  • Erin Atkinson, Loss Prevention Manager Platypus Shoes, 0481952849, Erin.Atkinson@accentgr.com.au
  • Myrtle Polymenopoulos, Regional Manager Diamonds Factory, 0455755479, mpolymenopoulous@yahoo.com

Affiliations

  • Team Sports currently AFL
  • Commitee member for my soccer club also running the canteen at a profit for 4 years \
  • 2 Beautiful Dogs I spend my free time adventuring with

Timeline

Assistant Manager

jd sports
03.2025 - Current

Store Manager

jd sports
06.2023 - 03.2025

Store Manager/Cluster Manager

Platypus Shoes
02.2021 - 06.2023

2IC

Typo
04.2019 - 08.2020

Rubi Shoes Department Manager

Cotton On Mega
06.2018 - 04.2019

Reception/Tooth Gem Technician

Tahiti Felix Master Tattoo
01.2016 - 01.2018

Personal Assistant / Administration (Temp position in line with Supervisory role)

Banjos Head Office
08.2014 - 12.2014

Sales Manager

Banjos Bakery
03.2014 - 04.2016

Human Resources (trainee)

Abc Link
11.2013 - 04.2014

IV -

Business Management

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Brittany Smithson-Bealing